Spa Director

Company: Four Seasons Hotels Ltd
Location: Denver
Posted on: May 24, 2025

Job Description:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.About the location:An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.Join our TeamWork on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. Four Seasons Hotel Denver is rated AAA 5 Diamond since 2015. We are located in the heart of Denver's theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa.Responsibilities

• Responsible for handling guest interactions and issues in a timely manner.
• Select, train, evaluate, lead, motivate, and coach all employees in the Hotel's Spa & Fitness Departments to ensure that established cultural and core standards are met.
• Responsible for maintaining the operating criteria/spa & fitness concepts and the coordination and scheduling of all Spa related services in relation to assistance with Four Seasons policies, philosophy and objectives for the Spa.
• Assures financial goals of the Spa department are met.
• Responsible for the administration of goods, requisitions, inventories, storage and cost effective usage of all department related materials and assets, according to standards.
• This role has direct contact with guests and as such good communication skills are a necessity.
• This position does require an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.Preferred Qualifications and Skills
• College degree preferably specializing in hotel/restaurant management or business.
• Previous spa management experience required.
• Preferred retail sales experience.
• Thorough knowledge of service, cost control, labor controls, menu writing, maintenance, merchandising and accounting.
• Good command of the English language.
• Successful candidate must possess legal work authorization in the United States.What to Expect:
• Salary Range $85,000 - $100,000 and Annual Incentive Plan eligible.
• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Medical, dental, and vision insurance.
• Holiday, vacation, and sick pay.
• Discounted RTD Flex Pass for employees.
• 401k participation with a company matching program.
• Complimentary stays at Four Seasons worldwide (subject to availability).
• Access to the Hotel's health club facilities.
• Free employee meals prepared by the culinary team.
• Complimentary dry cleaning of employee uniforms.Anticipated to hire someone by April 28th, 2025.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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Keywords: Four Seasons Hotels Ltd, Aurora , Spa Director, Executive , Denver, Colorado