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Front Desk Agent

Company: Hampton Inn & Suites
Location: Aurora
Posted on: November 26, 2022

Job Description:

We are looking for a Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.

*Responsibilities*
* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit card data
* Register guests collecting necessary information (like contact details and exact dates of their stay)
* Welcome guests upon their arrival and assign rooms
* Provide information about our hotel, available rooms, rates and amenities
* Respond to clients' complaints in a timely and professional manner
* Maintain updated records of bookings and payments

*Skills*
* Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a bonus
* Customer service attitude
* Excellent communication and organizational skills

*Benefits*
* Go Hilton - Take advantage of the best Team Member Travel Program in the industry- with opportunities to experience Hilton hospitality around the world.

*Job Type: *

Full-time / Part-time

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* Overnight shift
* Overtime
* Weekend availability

Experience:
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Hampton Inn & Suites, Aurora , Front Desk Agent, Sales , Aurora, Colorado

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