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Customer Service Representative

Company: CORT
Location: Aurora
Posted on: November 26, 2022

Job Description:

Overview:

While furniture rental is certainly what CORT is known for, you'll find we're more than that.

We're a Berkshire Hathaway company and we've been in business for over 40 years. Our company motto is "Live. Work. Celebrate." It embodies our dedication to delivering unparalleled value to a wide range of customers for a wide range of needs.

At CORT, we specialize in providing solutions that remove the stress and uncertainty that accompany periods of transition for businesses and individuals. We offer asset outsourcing services to businesses with short-term furniture and employee relocation needs and provide individuals in a temporary housing situation with a turn-key, home furnishing solution.

We do all this with inspired, motivated people who possess both an entrepreneurial spirit and a can-do attitude. Our retention rate tends to be very high because we seek individuals looking for careers, not jobs. And we typically promote from within.

With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 70 countries, CORT's wide scope of services and companywide commitment to providing excellent customer service have made us an industry leader. If you're looking for a stable company with a commitment to making a difference in our customers' lives, you'll find it right here with us. And if you have the right mix of passion and an entrepreneurial spirit, we can't wait to meet you.

Starting pay $16 / hour

Schedule: Monday - Friday 8am to 5pm

Responsibilities:

The primary purpose of this position is to provide customer service and administrative support to CORT's locations nationwide.

Resolve customer issues/requests via phone, email and support cases
Process customer requests for furniture pickup
Process daily transactions for billing and inventory accuracy
Daily adjustment processing
Managing and Processing Customer Credit Card Payments
Pro-actively generate Customer buyout proposals
Credit releasing of new accounts
Support general and national collections teams
Qualifications:
1+ year Customer Service or Administrative Support experience
Experience with Mircrosoft Office products, specifically including familiarity with excel
Ability to communicate effectively
Ability to work as part of a collaborative team
Ability to multi-task
Additional Information:

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

About CORT

CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.

CORT offers opportunities for career development, professional growth, a competitive salary, monthly commissions, a comprehensive benefit plan, 401(k) and Profit Sharing, educational expense reimbursement and employee discounts. We provide extensive training and many tools and resources to support a new employee.

For more information on CORT Business Services, please visit our website at www.CORT.com.

CORT conducts background checks and MVR checks (if applicable) as a condition of employment. CORT also participates in the E-Verify program.

EEO/AA Employer/Vets/Disability

Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.%1476571%

Keywords: CORT, Aurora , Customer Service Representative, Sales , Aurora, Colorado

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