Sales Floor Specialist

Company: Bed Bath & Beyond
Location: Aurora
Posted on: May 5, 2021

Job Description:

buybuyBABY is seeking passionate, energized, customer service focused people who thrive on a fast pace, enjoy working in a team environment, and take pride in making every customer experience remarkable. buybuyBABY offers: Flexible Hours that work around your busy life, Employee Discounts across all Bed Bath and Beyond brands, and a comprehensive training program that is a recipe for your success!The Retail Sales Specialist oversees a specialty department within their store which is known as a ---Store within a store---. In this role you will be a product, service and selling expert for your area. The successful candidate has merchandising responsibility and oversees the associates who work in their area.Job DescriptionKey Responsibilities:--

• Models exceptional customer service by building relationships with store customers; makes appropriate recommendations based on customer needs; drives sales through suggestive selling, add-ons, and home deliveries
• Meets with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference list
• Explains features of a broad array of merchandise to customers
• Promptly and politely responds to customer inquiries and requests for support
• Resolves customer issues using customer service skills, and escalates issues to more senior associates as necessary to ensure customer satisfaction
• Organizes and straightens merchandise areas on the sales floor
• Performs Registry Specialist tasks
• Performs Sales Associate tasks
• Knowledgeable of available technology and tools
• Assists customers by offering a Baby order when merchandise is out of stock or not carried in the store
• Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room and restroom housekeeping
• Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilitiesEducation/Experience/Qualifications:
  • High School diploma or equivalent
  • 2-4 years of retail experience desired
  • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

Keywords: Bed Bath & Beyond, Aurora , Sales Floor Specialist, Sales , Aurora, Colorado