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Sales Floor Specialist

Company: Bed Bath & Beyond
Location: Aurora
Posted on: May 5, 2021

Job Description:

buybuyBABY is seeking passionate, energized, customer service focused people who thrive on a fast pace, enjoy working in a team environment, and take pride in making every customer experience remarkable. buybuyBABY offers: Flexible Hours that work around your busy life, Employee Discounts across all Bed Bath and Beyond brands, and a comprehensive training program that is a recipe for your success The Retail Sales Specialist oversees a specialty department within their store which is known as a ---Store within a store---. In this role you will be a product, service and selling expert for your area. The successful candidate has merchandising responsibility and oversees the associates who work in their area. Job Description Key Responsibilities: Models exceptional customer service by building relationships with store customers; makes appropriate recommendations based on customer needs; drives sales through suggestive selling, add-ons, and home deliveries Meets with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference list Explains features of a broad array of merchandise to customers Promptly and politely responds to customer inquiries and requests for support Resolves customer issues using customer service skills, and escalates issues to more senior associates as necessary to ensure customer satisfaction Organizes and straightens merchandise areas on the sales floor Performs Registry Specialist tasks Performs Sales Associate tasks Knowledgeable of available technology and tools Assists customers by offering a Baby order when merchandise is out of stock or not carried in the store Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room and restroom housekeeping Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilities Education/Experience/Qualifications: High School diploma or equivalent 2-4 years of retail experience desired Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

Keywords: Bed Bath & Beyond, Aurora , Sales Floor Specialist, Sales , Aurora, Colorado

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