Tech Analyst
Company: HCA Healthcare
Location: Aurora
Posted on: January 20, 2023
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Job Description:
Description Hourly Wage Estimate: $21.25 - $31.87 / hour
Learn more about the benefits offered for this job.
The estimate displayed represents the typical wage range of
candidates hired. Factors that may be used to determine your actual
salary may include your specific skills, how many years of
experience you have and comparison to other employees already in
this role. The typical candidate is hired below midpoint of the
range.IntroductionDo you have the career opportunities as a(an)
Tech Analyst you want with your current employer? We have an
exciting opportunity for you to join The Medical Center of Aurora
which is part of the nation's leading provider of healthcare
services, HCA Healthcare.BenefitsThe Medical Center of Aurora,
offers a total rewards package that supports the health, life,
career and retirement of our colleagues. The available plans and
programs include:
Learn more about Employee BenefitsNote: Eligibility for benefits
may vary by location.
Our teams are a committed, caring group of colleagues. Do you want
to work as a(an) Tech Analyst where your passion for creating
positive patient interactions are valued? If you are dedicated to
caring for the well-being of others, this could be your next
opportunity. We want your knowledge and expertise!Job Summary and
QualificationsThe Technical Analyst implements and supports
facility and division desktop equipment, and is the key technical
resource responding to end user desktop incidents and requests
reported to the Service Desk. Problems beyond the scope of your
ability or responsibility are communicated in a timely manner to
senior-level support personnel. You will support to other division
and facility IT personnel is provided, as warranted, and
participation in 24x7 on-call support is required based on division
IT staff rotation. What you will do in this role: * Respond to and
resolve inquiries and requests for assistance with division or
facility computer systems, and provide a superior customer support
experience for division and facility users * You will analyze and
provide hands-on support for simple to moderate inquiries. * You
will log and track problems; review problem tracking databases *
Perform facility-based moves, adds, and changes (MACs), as needed *
You will maintain documentation for each incident or request, and
escalate complex problems to the next level of support per
documented procedures * Aid and train users on division and
facility technology Qualifications you will need * Bachelor's
degree in information systems or a healthcare-related field is
preferred * One year of IT experience is required * A+ and
Microsoft Product certifications are preferred
ITG transforms healthcare and gives
people healthier tomorrows. We deliver information technology
strategy, support,
and solutions. ITG improve and enhance patient care and business
operations. We deliver services at
administrative locations, data centers, and hospitals. The
facilities we support are located in 20+ states
and the United Kingdom. Our team works to move healthcare forward.
We do this by
seeking, embracing, developing, and delivering technology for
patient care.
HCA Healthcare has been recognized as one of the World's Most
Ethical Companies by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in
cost for the
delivery of charitable care, uninsured discounts, and other
uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas
Frist, Sr.
HCA Healthcare Co-Founder If you are looking for an opportunity
that provides satisfaction and personal growth, we encourage you to
apply for our Tech Analyst opening. We promptly review all
applications. Highly qualified candidates will be contacted for
interviews. Unlock the possibilities and apply today!We are an
equal opportunity employer and value diversity at our company. We
do not discriminate on the basis of race, religion, color, national
origin, gender, sexual orientation, age, marital status, veteran
status, or disability status.
Keywords: HCA Healthcare, Aurora , Tech Analyst, Professions , Aurora, Colorado
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