Lead Technician
Company: Biolife Plasma Services
Location: Aurora
Posted on: January 18, 2023
Job Description:
By clicking the "Apply" button, I understand that my employment
application process with Takeda will commence and that the
information I provide in my application will be processed in line
with Takeda's Privacy Notice and Terms of Use. I further attest
that all information I submit in my employment application is true
to the best of my knowledge. Job Description The starting rate for
this position is $20/hr. Employee may be eligible for Short Term
and/or Long Term incentive benefits. Employees may also be eligible
to participate in Medical, Dental. Vision, Life Insurance, 401(k),
Charitable Contribution Match, Company Holidays, Personal &
Vacation Days, Student Loan Repayment Program and Paid Volunteer
Time Off This posting is made in compliance with Colorado's Equal
Pay for Equal Work Act, C.R.S. - 8-5-101 et seq." About BioLife
Plasma Services Every day at BioLife, we feel good knowing that
what we do helps improve the lives of patients with rare diseases.
While you focus on our donors, we'll support you. We offer a
purpose you can believe in, a team you can count on, opportunities
for career growth, and a comprehensive benefits program, all in a
fast-paced, friendly environment. BioLife Plasma Services is a
subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE
Responsible for all job duties associated with the screening,
processing, and sample collection for new and repeat donors, as
well as center leadership and training. Fully trained in all
Medical History, Phlebotomy, and Sample Pro- cessing job skills.
Position will provide oversight of operational flow, assist in
training new and existing employees, and provide leadership to
staff. All listed duties must comply with federal, state, local and
company-specific regulations related to quality of product,
employee and donor safety and to the proper performance of
day-to-day activities. ACCOUNTABILITIES
- Committed to meet customer service expectations (5%)
- Greet donors as they enter and exit the donor floor.
- Answer phones within reasonable timeframe.
- Maintain orderly filing system, purging records as needed.
- Maintain qualifications and perform all duties (core and
elective) for Medical History, Phlebotomy, and Sample Processing
areas. Train new and existing staff on donor center procedures
through demonstration, instruction, observation, and feedback.
(60%)
- Provide leadership and training assistance in support of center
management and supervisory team, including oversight of operational
flow. (25%)
- Perform all non-core area tasks, and those limited to Lead
Technician and above (including, not limited to): (10%)
- Respond and analyze HB detect alarms associated with Aurora
machines and/or RBC spills associated with the PCS2 machines.
- Perform change of lot number for soft goods.
- Perform quarterly and annual tube sealer maintenance DIMENSIONS
AND ASPECTS Technical/Functional (Line) Expertise
- Supports the center management team in identifying operational
opportunities for continuous improvement, initiating changes to
center processes as needed, through use of company approved
procedures (including but not limited to 5S, Value Stream Mapping
and Kaizen).
- Maintain general cleanliness of work area and assist other work
areas as needed to ensure a clean and professional
environment.
- Ability to read and follow Standard Operating Procedures (SOPs)
and to maintain complete and accurate records.
- Good verbal communication and customer service skills.
- Demonstrated technical competence
- Requires demonstrated leadership and technical expertise,
including full certification in Medical History, Phlebotomy, and
Sample Processing.
- Internal promotion requiring a minimum of one-year experience
with BioLife, deviation from guideline may occur based on business
needs. Leadership
- Integrity
- Fairness
- Honesty
- Perseverance
- Putting the patient at the center
- Building trust with society
- Reinforcing our reputation
- Developing the business
- Effective coaching and counseling skills. Decision-making and
Autonomy
- Refers to Center Manager for guidance on complex, medium-impact
or above decisions (internal)
- Refers to management team for escalated donor/employee concerns
(internal) Interaction
- Responsible for providing exceptional customer service to
donors (external) and fellow employees (internal)
- Attend staff meetings and other team meetings as required.
- Ability to multi-task and work as a team player.
- Attention to detail and ability to work independently
- Effective coaching and counseling skills. Innovation
- Coordinates will all other center roles to effectively problem
solve, ensure safety of staff and donors, and provide an
exceptional customer experience. Complexity
- Production environment requiring the ability to walk and stand
for the entire work shift.
- Requires frequent leaning, bending, stooping, crouching, and
reaching above the shoulders and below the knee.
- Requires frequent lifting up to 32 pounds, and occasional
lifting up to 50 pounds.
- Must have fine motor coordination, depth perception, and
ability to hear equipment sounds from a distance.
- Due to potential exposure to blood borne pathogens (risk level
1), 90% of work tasks require pro-longed glove wear
- Requires frequent lifting up to 32 pounds, and occasional
lifting up to 50 pounds.
- Must have fine motor coordination, depth perception, and
ability to hear equipment sounds from a distance.
- Due to potential exposure to blood borne pathogens (risk level
1), 90% of work tasks require pro-longed glove wear EDUCATION,
BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: High School Diploma
or equivalent required Desired: Experience in a laboratory,
hospital, or other regulated environment is a plus ADDITIONAL
INFORMATION
- FLSA Classification (US) - Non-Exempt
- Other duties and responsibilities as assigned. EEO Statement
Takeda is proud in its commitment to creating a diverse workforce
and providing equal employment opportunities to all employees and
applicants for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, gender expression,
parental status, national origin, age, disability, citizenship
status, genetic information or characteristics, marital status,
status as a Vietnam era veteran, special disabled veteran, or other
protected veteran in accordance with applicable federal, state and
local laws, and any other characteristic protected by law.
Locations USA - CO - Aurora Worker Type Employee Worker Sub-Type
Regular Time Type Full time
Keywords: Biolife Plasma Services, Aurora , Lead Technician, Professions , Aurora, Colorado
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