Dispatcher / Schedule Coordinator

Company: Careerbuilder-US
Location: Aurora
Posted on: September 24, 2022

Job Description:

Dispatcher/Schedule Coordinator Growth-oriented, well-established, commercial electrical contracting Company needs your Dispatching experience (local candidates preferred) to contribute to the strategic development of this organization. You will be responsible for Field Employee scheduling and prioritizing and developing a production schedule based on upcoming work. Must be the go-between coordinator with daily communication between the general contractors, site supervisors, office Operations Manager, and Field Area Managers. If you have exceptional dispatching experience with field technicians, a can-do attitude, and enjoy a team environment that prides itself on excellent customer service and creative problem-solving skills, you may qualify for this position. Excellent Pay, Health Benefits, and 401K Hours 7 am - 4 pm Essential Duties : Responsible for monitoring and distributing service calls in a timely manner Schedule warranty service calls based on site location and job length Verify the accuracy of call information prior to dispatching Respond to customer service representatives' requests, resolving issues while promoting the brand Dispatch technicians based on location, skill set, and performance Create field and on-call schedules for technicians Participate in training and ensure quick, accurate dispatch on incoming production or service scheduler. Ensure customer awareness of scheduling/technician arrival time Job Requirements: Two (2) plus years of dispatching technicians' experience Bilingual (Spanish) Electrical industry experience is a plus Personable and customer friendly Must be able to work under stressful situations while remaining focused and on point Must be accurate with typing abilities Skilled in using industry-specific software Highly skilled with Microsoft Office Products Excellent communication skills Strong organizational and multi-tasking skills essential Proven customer service experience is preferred High School Diploma or GED Must possess valid driver's license. - Our company is an equal opportunity employer with a drug-free workplace. In addition to our fun, fair and honest environment, we offer a very competitive compensation package and the opportunity to become an integral part of the continued growth of our organization. - If you consider yourself one of the best and brightest Dispatchers in the area, please send your resume to Human Resources.

Keywords: Careerbuilder-US, Aurora , Dispatcher / Schedule Coordinator, Professions , Aurora, Colorado