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Hardware Technician - TS/SCI with Poly

Company: General Dynamics Information Technology
Location: Aurora
Posted on: February 24, 2021

Job Description:

Type of Requisition:PipelineClearance Level Must Currently Possess:Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphSuitability:PolygraphPublic Trust/Other Required:Job Family:Systems AdministrationJob Description:Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and is able to solve a range of problems. Provides installation of new equipment and performs equipment modifications or enhancements. Prepares and maintains documentation for processes for policies and procedures related to computer systems and operations.Job Description

  • HS/GED
  • 1+ years of experience of related IT experience This position is will perform numerous functions to include Systems Administration, Property/Asset Management, Testing, and Configuration Management functions. This position may require standing for long periods of time. Up to 50% travel may be required for this position. Key Responsibilities System Administration
    • Manages the functionality and efficiency of a group of computers running on one or more operating systems
    • Helps maintain the integrity and security of servers and systems
    • Maintains system documentation
    • Interacts with users and evaluates vendor products
    • Coordinates hardware and software installation and provides backup recovery
    • Monitors policies and standards for allocation related to the use of computing resources
    • Participates in systems testing and document results
    • Provides advice and training to end-users
    • Maintains current knowledge of relevant technologies as assigned
    • Monitor IMS and reporting incidents with directives
    • Monitor AMs/DMs to determine possible impacts to operations of services
    • Monitor and clean-up orphaned tickets
    • Monitor and enforce compliance of Incident Management Policy
    • Maintain Incident Management policy
    • Work to improve situational awareness
    • Monitor and facilitate resolution of tickets older than 30 days
    • Monitor and facilitate tasks for the Problem Management team
    • Control, disseminate and monitor ticket queues
    • Draft Service Maintenance/Outage/Restoral Announcements
    • Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
    • Communicate and coordinate with Incident Managers and/or representatives from other contracts when necessary
    • Exercises independent judgement and decision making.
    • Participates in special projects as required Property/Asset Management Develops and implements system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments; supervises assigned staff.
      • Ensures timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
      • Ensures proper disposition of obsolete and excess assets.
      • Participates in the taking of physical inventories, and provides a quarterly inventory report.
      • Ensures that periodic reviews are completed to verify that appropriate custodial organizations properly maintain and use property, and that records are properly maintained. Testing The ideal candidate will support software testing, QA, and CM activities. Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards. Develops software/systems testing procedures and conducts tests.
        • Work with software developers and engineers to understand requirements, identify test scope and acceptance criteria for release components
        • Follow QA release checklist
        • Provide QA input to improve installation guides and general deployment documentation
        • Develop and update technical documentation such test reports
        • As needed, provide other QA related and Configuration Management (CM support Project Analyst This position will provide full life-cycle support to multiple IT related projects. Candidates for this position should demonstrate problem solving skills, organizational and time management skills, and the ability to communicate effectively. Candidates will manage multiple IT projects working closely with engineering teams.
          • Provide support to the development, review, and delivery of project deliverables
          • Configuration Management of project deliverables
          • Identify, analyze, define, and coordinate user, customer and stakeholder needs and translates them into functional and system-level requirements.
          • Participate in deployment reviews to provide input on functional/system-level requirements, product designs, schedules, or potential problems. The likely hourly rate for this position is between $21.60 - $32.40, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:None T elecommuting Options: Telecommuting Not AllowedWork Location:USA CO AuroraAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics Information Technology, Aurora , Hardware Technician - TS/SCI with Poly, Professions , Aurora, Colorado

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