AuroraRecruiter Since 2001
the smart solution for Aurora jobs

Network Control Center Technician

Company: Zayo Group
Location: Aurora
Posted on: February 22, 2021

Job Description:

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, dedicated Internet access, and colocation services. Zayo owns and operates a Tier 1 IP Backbone and 44 carrier-neutral data centers. Through its Cloudlink service, Zayo provides low latency private connectivity that attaches enterprises to their public cloud environments. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position Description
This role is responsible for providing advanced technical support to maintain products and services, performs testing and coordination, use of CLR, vendor management, escalations, and other duties related to maintaining the network. Works independently under minimal supervision. Performs a wide spectrum of moderately difficult assignments requiring alternative analysis, innovation, and judgement. Assumes all routine tasks for major or multiple projects, and is periodically called upon to make un-reviewed decisions. Has a strong internal and external network. May act as a team leader and mentor others.
Responsibilities

  • Suspends any network activity that places the network at risk.
  • Performs advanced troubleshooting/diagnostics to identify problem areas for resolution.
  • Runs tests, checks processes, and assists with repair coordination activities.
  • Tracks trouble resolutions, provides ticket updates and other information to customers.
  • Coordinates with technicians and dispatches field technicians to provide maintenance/repairs and service.
  • Performs remote testing, coordinates off-net testing, and performs escalations.
  • Interacts with customers; attends customer meetings, and maintains knowledge of customer needs.
  • Gathers information and provides network data analysis.
  • Provides technical consultation/coaching, and mentoring for technicians and staff.
  • Participates in quality control, performance/process improvement measurement & tracking: assists in developing policies & procedures.
  • Assists in identifying training needs.
  • Provides front-line support on customers problem calls.
  • May provide assistance with projects to ensure successful completion.
  • May fill in for supervisor when not available to maintain workflow.
    Qualifications
    • High School Diploma plus 4+ years related technical experience.
    • Attention to detail.
    • Ability to multitask.
    • Computer application skills.
    • Ability to perform troubleshooting and diagnostics.
      --- Rewards
      • Competitive compensation
      • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
      • Fitness membership discounts
      • Generous paid time off policy including paid parental leave

Keywords: Zayo Group, Aurora , Network Control Center Technician, Professions , Aurora, Colorado

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Freight/Receiving
Description: Job DescriptionPosition Purpose: br br Associates in Freight/Receiving positions ensure the store is
Company: The Home Depot
Location: Commerce City
Posted on: 03/4/2021

EKG Technician
Description: WELCOME TO CENTURA HEALTH Welcome to the largest health ecosystem in Colorado and western Kansas. Welcome to living your mission among thousands of people on fire to live theirs too. Welcome to options, (more...)
Company: Centura Health
Location: Littleton
Posted on: 03/4/2021

Satellite TV Technician - Entry Level
Description: The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH
Location: Commerce City
Posted on: 03/4/2021


Satellite TV Technician - Paid Training
Description: The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH
Location: Commerce City
Posted on: 03/4/2021

Dealership Auto Technician
Description: 6010 - Parker - 18220 Ponderosa Dr, Parker, Colorado, 80134CarMax, the way your career should be Tune up your skills in vehicle repair and build a great careerIf you want to learn how to repair and recondition (more...)
Company: CarMax
Location: Parker
Posted on: 03/4/2021

Satellite TV Installer - Entry Level
Description: The In-Home Services organization supports thousands of talented employees in 135 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the (more...)
Company: DISH
Location: Commerce City
Posted on: 03/4/2021

Immediately Hiring CDL-A Truck Drivers for All Accounts - Great Weekly Pay!
Description: Experienced Truck Drivers Needed - Multiple Options br Immediately Hiring Class-A CDL Truck Drivers br for All Our Accounts br br With over 570 open positions, we have many great truck driving (more...)
Company: C.R. England
Location: Littleton
Posted on: 03/4/2021

Auto Technician
Description: 6010 - Parker - 18220 Ponderosa Dr, Parker, Colorado, 80134CarMax, the way your career should be Tune up your skills in vehicle repair and build a great careerIf you want to learn how to repair and recondition (more...)
Company: CarMax
Location: Parker
Posted on: 03/4/2021

Composite Technician
Description: Composite TechnicianLocation: Littleton, COJob ID: 602526 Month Contract Hours: 5:00am-4:00pm1st shift 4 - 10 schedule. A - track Mon - Thurs B - track Tues - Fri Weekend - Fri - MonSkills Required:Tasks (more...)
Company: Butler Aerospace and Defense
Location: Littleton
Posted on: 03/4/2021

CDL-A Truck Driver - Walmart Transportation
Description: LOCATION LOVELAND, CO br br CAREER AREA Drivers Transportation br br JOB FUNCTION Driver br br EMPLOYMENT TYPE Full Time br br POSITION TYPE - br br REQUISITION 1438823BR br br (more...)
Company: Walmart
Location: Parker
Posted on: 03/4/2021

Log In or Create An Account

Get the latest Colorado jobs by following @recnetCO on Twitter!

Aurora RSS job feeds