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Bud Tender - Havana

Company: Lightshade
Location: Aurora
Posted on: November 26, 2022

Job Description:

*ESSENTIAL DUTIES and/or RESPONSIBILITIES*:

* Execute LightShade selling standards to meet team and individual sales goals and metrics
* Responsible for driving sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment
* Ensure the sales floor is properly stocked and the presence of the store is well maintained
* Model best-in-class service experience that consistently exceeds our customer's expectations
* Inspire customer confidence and create loyalty to our service
* Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
* Accountable for accurately utilizing LightShade Labs Point of Sale system
* Offer customers the complete solution (i.e. concentrates and a vape pen. or shake and the magic butter machine).
* Utilize MJ Freeway to process orders.
* Daily opening and closing duties. (See daily checklist)
* Updating Weed Maps Menu.
* Identify marketing opportunities to forward to Social Media.
* The engaging customer immediately upon entering the dispensary.
* Maintain accurate tendering of change and monies.
* Verify Till at $300 in the morning and at the end of every shift.
* Perform nightly drops on assigned till.
* Maintain cleanliness of not only the selling bays but the store as a whole. This includes restrooms, break areas, reception areas, and parking lot.
* Communicate with Store Management/Supervisors immediately about challenges. Do not assume that "someone else" has already done it.
* Other duties as assigned by the Management Team.
* Verify the ID of every customer every time. We perform a second check of ID's to make sure that no one has "slipped" into the dispensary to illegally purchase.
* Verify identification for valid AGE and EXPIRATION. No vertical Colorado ID's can be accepted.

Must be able to obtain a Industry badge through the Medical Marijuana Enforcement Division.
*KNOWLEDGE REQUIREMENTS, SKILLS and/or ABILITIES: *

* Exceptional customer service skills
* Desire to learn about our products in order to assist customers
* Knowledge of basic computer skills, Point of Sale software and cash management
* Fun attitude and strong work ethic
* Strong attention to detail and must have a team-player mentality
* Ability to creatively cultivate long- term customer relationships
* Ability to deal with problems and resolve in a professional manner
* Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location movement

*EDUCATION and/or EXPERIENCE: *

* Previous retail or customer service experience preferred

A Budtender is responsible for helping customers and patients find the right products that fit their needs, while at the same time safeguarding company assets. This is a very customer-oriented position that requires a lot of interaction with a diverse group of people, and the ability to handle a fast-paced environment while maintaining attention to detail while adhering to company policy and state law.

Job Type: Full-time

Pay: $16.50 - $18.00 per hour%58047475%

Keywords: Lightshade, Aurora , Bud Tender - Havana, Other , Aurora, Colorado

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