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Rockstar! Barback

Company: aloft-DIA
Location: Aurora
Posted on: November 26, 2022

Job Description:



Hello Rock Stars!

Are you a forward thinking, confidently social, tech enthusiast that live both online and offline? Our team and guests are optimistic, well-rounded, curious consumers of culture with a love for music. Highly independent and always finding new ways to express themselves, they stand out from the crowd wherever their travels take them. If this sounds like you, we are interested in having you join our team to help create our exclusive culture!

$$$: $14.27 this is a tipped position

Bonus Material:

Get paid daily

Team Member bonus

Holiday Pay

Employee hotel Rates and Free Nights

Medical, Dental, and Vision Insurance

401k Matching

Pet Insurance

Other volunteer insurance; Life, Critical Illness, Accident and more

Tuition Reimbursement

The Barback position assists and supports bartenders and servers to ensure prompt service and guests satisfaction. Barbacks are responsible for maintaining cleanliness of the lounge, bar and equipment.


-Assist and approach all guests in a sincere, courteous and service-oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction.
-Learn guest's name and uses them to address them. Remember regular guest's favorite drinks.
-Trash pickup and disposal at bar and bar service areas
-Replenish ice at bar.
-Thoroughly and correctly set up the bar prior to opening; makes sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
-Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
-Knowledgeable about all menu items and beverages served, their garnish, contents and preparation methods. Can answer guest's questions regarding such with confidence and accuracy.
-Must complete and maintain up-to-date alcohol serving class, such as TIPS or other state approved classes.
-Adhere to all local and national liquor laws.
-Assist in maintaining beverage cost by reducing unnecessary waste.
-To take and know inventory at all times and requisition daily supplies as needed to ensure efficient operations.
-Take order accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.
-Follow prescribed procedures in serving liquor.
-Be knowledgeable about the computer system to handle all guest transactions.
-Pre-busses and busses all tables per standards and prepares for future customers.
-Attend meetings/training as required by management.
-Must be of legal age to serve alcoholic beverages, according to local state laws.
-Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
-Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
-Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.


To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

-Demonstrates accuracy and thoroughness.
-Monitors own work to ensure quality.
-Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

-Meets or exceeds productivity standards.
-Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

-Responds to requests for service and assistance.
-Demonstrates the desire and ability to provide high quality service to both internal and external customers.
-Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

-Asks for and offers help when needed.
-Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

-Takes responsibility for own actions.
-Performs work with little or no supervision; works independently.
-Can be relied upon regarding task completion and follow up.

Keywords: aloft-DIA, Aurora , Rockstar! Barback, Other , Aurora, Colorado

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