Posted on: August 5, 2022
ADP is hiring a Payroll Advisor.
- Are you ready to join a company offering career advancement
opportunities throughout your career journey?
- Do you want to join a company with award-winning training and
world-class service guidelines to help you achieve success, growth,
and continued learning?
- Are you looking for an inclusive environment with a culture of
collaboration and belonging? If so, this may be an opportunity for
you. Read on and decide for yourself. As a Payroll Advisor
servicing ADP's Professional Employer Organization (PEO) solution,
where clients outsource their Human Resources functions to us, you
will utilize your knowledge and resources to provide clients with
specialized support and guidance to achieve their goals. You carry
the weight of ADP's service reputation and client satisfaction in
your hands. Every day, you'll be the primary client liaison for all
employer-level concerns and will provide first-level support
predominately over the phone for several complex functional areas.
It's critically important that our PEO clients remain compliant
with all Federal, State, and Local employment and tax laws. As a
result, Payroll Advisors must closely monitor, evaluate and, at
times, prevent or redirect client actions. The level of complexity,
attention to detail, and knowledge required far exceed that of
non-PEO environments. Our top-ranked training will help to set you
up for success! To thrive in this role, you must be comfortable
working in a metrics-driven call center environment as part of a
structured day. You have a way with clients that builds rapport,
establishes trust, and shines with professionalism. Over the phone
and in writing, your communication style is clear and easy for our
clients to understand and take action on. As a result, your client
satisfaction scores make you proud. Pace should not scare you. We
also have a healthy dose of fun. Not only can you find a career
here but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources
technology, offering the latest AI and machine learning-enhanced
payroll, tax, human resources, benefits, and much more. We believe
our people make all the difference in cultivating an inclusive,
down-to-earth culture that welcomes ideas, encourages innovation,
and values belonging. We've received recognition as a global Best
Places to Work and a recipient of many prestigious awards for
diversity, equity, and inclusion, including a DiversityInc Top 50
Company, Best CEO and company for women, LGBTQ+, multicultural
talent, and more. As part of our deep DEI commitment, our CEO has
joined the OneTen coalition to create one million jobs for Black
Americans within ten years. Learn more about DEI at ADP on our
YouTube channel: Ready to #MakeYourMark? Apply now! To learn more
about Client Services at ADP, watch here: WHAT YOU'LL DO:
Responsibilities What you can expect on a typical day: Be a Trusted
Advisor and Problem Solver. You will use your wide breadth of
expertise to help ADP's clients solve problems for time-sensitive
issues by taking a broad perspective to identify solutions and
resolve issues. You will take the initiative to seek answers,
solutions, and positive outcomes. Build Relationships. You will
build relationships with clients using the phone, email, and/or
chat, where you will strive to exceed client expectations in every
interaction. You hold yourself to the highest ethical standards and
live ADP's core value of "Integrity is Everything." Educate and
Provide Recommendations. You will leverage your ADP product and
services knowledge to help clients understand our products' value.
You will take client input and turn it into recommendations for
your leaders on best practices and solutions training. Organize.
You adhere to a daily schedule and organize yourself to deal with a
high volume of inbound calls. Daily phone time may increase during
peak seasons, like at the close of the year. TO SUCCEED IN THIS
ROLE: Required Qualifications
- 1-3 years of client and/or service experience.
- You can work overtime hours during peak seasons. A college
degree is great but not required. What's more important is having
the skills to do the job. Other acceptable experiences could
- Experience noted above, OR
- Military experience where skills including teamwork,
adaptability, organization, and follow-through will help you build
team and client relationships, identify solutions, and achieve
success. BONUS POINTS FOR THESE: Preferred Qualifications
- Certifications including Fundamental Payroll Certification
(FPC) or Certified Payroll Professional (CPP) YOU'LL LOVE WORKING
HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and
belonging and creates a safe space for diverse perspectives and
- Belong by joining one of nine Business Resource Groups to
connect globally with networks and allies who share common
interests and experiences.
- Grow your career in an agile, fast-paced environment with
plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and
- Be your healthiest. Best-in-class benefits start on Day 1
because healthy associates are happy ones.
- Focus on your mental health and well-being. We're here to
provide exceptional service to our clients, and none of that
happens without each of us taking care of ourselves and being there
for one another.
- Join a company committed to giving back and generating a
lasting, positive impact upon the communities in which we work and
- Get paid to pay it forward. Company-paid time off for
volunteering for causes you care about. What are you waiting for?
Apply today! Explore our COVID-19 page to understand how ADP is
approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:
ADP affirms that inequality is detrimental to our associates, our
clients, and the communities we serve. Our goal is to impact
lasting change through our actions. Together, we unite for equality
and equity. ADP is committed to equal employment opportunities
regardless of any protected characteristic, including race, color,
genetic information, creed, national origin, religion, sex,
affectional or sexual orientation, gender identity or expression,
lawful alien status, ancestry, age, marital status, or protected
veteran status and will not discriminate against anyone on the
basis of a disability. We support an inclusive workplace where
associates excel based on personal merit, qualifications,
experience, ability, and job performance. Ethics at ADP: ADP has a
long, proud history of conducting business with the highest ethical
standards and full compliance with all applicable laws. We also
expect our people to uphold our values with the highest level of
integrity and behave in a manner that fosters an honest and
respectful workplace. Click to learn more about ADP s culture and
our full set of values. Associated topics: advisor, consultant,
generalist, hrbp, human resources associate, human resources
generalist, officer, operations partner, professional,
Keywords: ADP, Aurora , Payroll Advisor, Other , Aurora, Colorado
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