Call Center Representative
Company: Groundworks
Location: Aurora
Posted on: August 2, 2022
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Job Description:
Job Description Company Description Groundworks is the nation's
fastest-growing foundation repair company and a recognized leader
in our field. We win every day by being the best at being better.
We seek only the most hard-working and dedicated people to join our
team. If you are a leader, seek to grow every day both personally
and professionally, and are humble, hungry and ready to grind, you
are a perfect candidate for our position. Contact our recruiter now
and let's start a conversation about your future with our team. All
your information will be kept confidential according to EEO
guidelines. Pay: Up to $18/hour Job Description The Appointment
Center Specialist is the first point of contact for Groundworks
customers. It is important that a warm, welcome, and positive image
of the company is given through the phone by having an energetic
and positive attitude with every customer interaction. What we
provide for our employees: Bi-weekly Pay plus bonus structure
Full-time non seasonal work Superior training will ensure you start
with immediate success Advanced leaders hip training opportunities
World-class training and support Benefits include Medical, Dental,
Optical, Long/Short Term Disability, Life insurance, 401(k) with a
company match, and paid time off including 6 holidays Job
Responsibilities: Represents the Company through Customer Contact
Must be positive and motivated with excellent communications skills
Ability to adapt quickly to changes in work strategy Telephone
Interaction with Customers Inbound and Outbound Calls Sets sales
appointments Sets annual maintenance/warranty appointments Performs
customer follow ups with a variety of information Maintains
Customer Information Records and updates computer-based customer
information accurately and timely Provides necessary information to
inner-company resources Distributes information as needed for
company flow Performs administrative duties Source new sales
opportunities through inbound lead follow-up and outbound cold
calls and emails All other duties as necessary What is required to
join our team as an Appointment Center Specialist: --- Typically
possesses a High School Degree/GED --- Previous call
center/customer service experience highly desired --- Customer
Focus; Customer Service --- Sales mentality --- Phone Skills ---
Excellent Oral/Verbal Communication --- Excellent writing skills
--- People Skills; Interpersonal Savvy --- Problem Solving --- Data
Entry Skills Qualifications What is required to join our team as an
Appointment Center Specialist: Typically possesses a High School
Degree/GED Previous call center/customer service experience highly
desired Customer Focus; Customer Service Sales mentality Phone
Skills Excellent Oral/Verbal Communication Excellent writing skills
People Skills; Interpersonal Savvy Problem Solving Data Entry
Skills Additional Information All your information will be kept
confidential according to EEO guidelines. IndeedB
Keywords: Groundworks, Aurora , Call Center Representative, Other , Aurora, Colorado
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here to apply!
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