Call Center Representative

Company: Groundworks
Location: Aurora
Posted on: August 2, 2022

Job Description:

Job Description Company Description Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team. All your information will be kept confidential according to EEO guidelines. Pay: Up to $18/hour Job Description The Appointment Center Specialist is the first point of contact for Groundworks customers. It is important that a warm, welcome, and positive image of the company is given through the phone by having an energetic and positive attitude with every customer interaction. What we provide for our employees: Bi-weekly Pay plus bonus structure Full-time non seasonal work Superior training will ensure you start with immediate success Advanced leaders hip training opportunities World-class training and support Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays Job Responsibilities: Represents the Company through Customer Contact Must be positive and motivated with excellent communications skills Ability to adapt quickly to changes in work strategy Telephone Interaction with Customers Inbound and Outbound Calls Sets sales appointments Sets annual maintenance/warranty appointments Performs customer follow ups with a variety of information Maintains Customer Information Records and updates computer-based customer information accurately and timely Provides necessary information to inner-company resources Distributes information as needed for company flow Performs administrative duties Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails All other duties as necessary What is required to join our team as an Appointment Center Specialist: --- Typically possesses a High School Degree/GED --- Previous call center/customer service experience highly desired --- Customer Focus; Customer Service --- Sales mentality --- Phone Skills --- Excellent Oral/Verbal Communication --- Excellent writing skills --- People Skills; Interpersonal Savvy --- Problem Solving --- Data Entry Skills Qualifications What is required to join our team as an Appointment Center Specialist: Typically possesses a High School Degree/GED Previous call center/customer service experience highly desired Customer Focus; Customer Service Sales mentality Phone Skills Excellent Oral/Verbal Communication Excellent writing skills People Skills; Interpersonal Savvy Problem Solving Data Entry Skills Additional Information All your information will be kept confidential according to EEO guidelines. IndeedB

Keywords: Groundworks, Aurora , Call Center Representative, Other , Aurora, Colorado