RN Telephone Advice

Company: UCHealth
Location: Aurora
Posted on: June 21, 2022

Job Description:

Summary:
Receives and responds to consumer calls for health care assistance using the nursing process in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Work Schedule: Full Time Flex

Responsibilities:
Elicits questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop patient care plan.

Provides professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment. When appropriate, contacts appropriate emergency response services.

Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information. Assists caller with scheduling appointments at referral sources when appropriate.

Documents calls, responses, and referrals. Performs follow up calls to evaluate effectiveness of care and need for additional care.

• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
  Requirements:
  
  • Credentials:
    Essential:
    * Registered Nurse
    * Basic Life Support
  • Other information:
    Minimum Required Education: Graduate of an accredited or state board of nursing approved Registered/Professional Nursing program.
    Required Licensure/Certification: State licensure as a Registered Nurse (RN). Relevant life support certification as determined at position level.
    Minimum Experience: 2 years of nursing experience.
    ADDITIONAL POSITION LEVEL CREDENTIAL INFORMATION: Multi-state RN license required upon hire.
  • BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire. All life support certification cards must be issued by either the American Heart Association or the American Red Cross CPR for the Professional Rescuer. (American Red Cross for the Professional Rescuer is only good upon hire and all renewals will need to be through an American Heart Association sanctioned course.)
    Are you a RN New Grad? Visit https://www.uchealth.org/professionals/residencies/ to find out about our exciting New Grad opportunities!
    
    The pay range for this position is: $33.08 - $51.27 / hour. Pay is dependent on applicant's relevant experience.
    
    UCHealth offers their employees a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical, dental and vision coverage; retirement plans; paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and a full suite of voluntary benefits such as identity theft protection and pet insurance. Our employees and their family members have full access to our Employee Assistance Program, which includes up to 5 free counseling visits and work/life solutions, such as one free legal consultation. In addition, other emotional counseling support is available depending upon their need.
    
    At UCHealth, we do things differently
    
    We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.
    
    Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy. We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we'll do everything in our power to make sure you grow and have a meaningful career. There's no limits to your potential here.
    
    Be Extraordinary. Join Us Today!
    
    UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
    
    AF123Required
    Preferred

    Job Industries

    • Customer Service

Keywords: UCHealth, Aurora , RN Telephone Advice, Other , Aurora, Colorado