Athletic Trainer Contact Center Rep
Posted on: January 13, 2022
Uses clinical knowledge and education to provide efficient flow of
clinical and non-clinical information via phone in a call center
setting. Registers patients, schedules appointments, procedures and
testing. May obtain referral or insurance information, verify
guarantor information, quote co-pay, coinsurance, and self-pay
rates to patients.
Work Schedule: Full Time Days
Answers patient calls. Performs patient registration and scheduling
functions. Obtains insurance and demographic information.
Expedites information from staff to management. Works with staff
from other clinics to gather information and trains staff on
Collaborates with staff from other departments to improve overall
patient experience. Appropriately escalates calls as needed.
Shadows clinics to understand scheduling needs and workflows.
Serves as a subject matter expert on injuries and assists call
center agents to improve scheduling accuracy.
Within scope of job, requires critical thinking skills, decisive
judgement and the ability to work with minimal supervision. Must be
able to work in a fast-paced environment and take appropriate
* Licensed Athletic Trainer
* Certified Athletic Trainer
- Other information:
Minimum Required Education: Bachelor's degree.
Required Licensure/Certification: Certification by the Board of
Certification for the Athletic Trainer (BOC). State licensure as an
Minimum Experience: None required.
The pay range for this position is: $22.54 - $33.81 / hour. Pay is
dependent on applicant's relevant experience.
An annual bonus may be paid to eligible employees based upon
organizational and individual performance.
UCHealth offers their employees a competitive and comprehensive
total rewards package. Some of the many benefits included in this
package are full medical, dental and vision coverage; retirement
plans; paid time off; employer-paid life and disability insurance
with additional buy-up coverage options; tuition and continuing
education reimbursement; and a full suite of voluntary benefits
such as identity theft protection and pet insurance. Our employees
and their family members have full access to our Employee
Assistance Program, which includes up to 5 free counseling visits
and work/life solutions, such as one free legal consultation. In
addition, other emotional counseling support is available depending
upon their need.
At UCHealth, we do things differently
We believe in something different: a focus on the individuality of
every person. In big ways and small, we exist to improve the
extraordinary lives of all those we serve. As Colorado's largest
and most innovative health care system, we as a team deliver on the
commitment to provide the best possible experience for our patients
and their families. We foster a true human connection and give
people the freedom to live extraordinary lives. A career at
UCHealth is more than a job, it's a passion.
Going beyond quality requires the perfect balance of talent,
integrity, drive and intellectual curiosity. We are looking for
individuals who recognize, like us, that the world of medicine is
ever-changing and are motivated to do what is right, not what is
easy. We support creativity and curiosity so that each of us can
find the extraordinary qualities within ourselves. At UCHealth,
we'll do everything in our power to make sure you grow and have a
meaningful career. There's no limits to your potential here.
Be Extraordinary. Join Us Today!
UCHealth recognizes and appreciates the rich array of talents and
perspectives that equal employment and diversity can offer our
institution. As an affirmative action/equal opportunity employer,
UCHealth is committed to making all employment decisions based on
valid requirements. No applicant shall be discriminated against in
any terms, conditions or privileges of employment or otherwise be
discriminated against because of the individual's race, creed,
color, religion, gender, national origin or ancestry, age, mental
or physical disability, sexual orientation, gender identity,
transgender status, genetic information or veteran status. UCHealth
does not discriminate against any "qualified applicant with a
disability" as defined under the Americans with Disabilities Act
and will make reasonable accommodations, when they do not impose an
undue hardship on the organization. Associated topics: athletic
director, athletic trainer, director of athletics, fitness
director, fitness instructor, wellness director, wellness
Keywords: UCHealth, Aurora , Athletic Trainer Contact Center Rep, Other , Aurora, Colorado
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