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Senior Systems Engineer (Professional Services)

Company: Meriplex
Location: Aurora
Posted on: January 12, 2022

Job Description:

The Sr. Systems Engineer is responsible for troubling shooting, implementing, and supporting the operating systems of the clients. This position is part of the Professional Services Group.

Duties and Responsibilities

  • Development, support and management of client computer network environments
  • Ability to design, install, and configure network equipment such as routers, switches, and firewalls
  • Routine analysis of network computing environments for external client end users
  • Recommend appropriate network configurations, hardware, software and operating systems
  • Ability to evaluate computer network requirements and security in private sector
  • Performs preventative and file maintenance
  • Manages network security to ensure network and systems integrity
  • Works with other teams and vendors to integrate voice, data and/or video
  • Ability to manage complex data and technical documentation, time management and ticketing system
  • Works closely with other departments and customers in troubleshooting and problem resolution
  • Escalation point for the Remote Operations Center
  • Support virtualization products including VMware and HyperV
  • Troubleshoot, support, and manage Microsoft operating systems and updates
  • Support and manage Microsoft Exchange 2010, 2013 and 2016
  • Support and manage Office 365 environments
  • Working knowledge of TCP/IP/DHCP and DNS
  • Active directory in 2012 and 2016 environments
  • Familiarity with Microsoft Visio and a demonstrated ability to generate network documentation
  • Experience with internal and external security scanning software, identifying vulnerabilities and remediating them
  • Other duties as assigned by the Professional Services Manager or equivalent

    Qualifications And Requirements
    • 5-7 years of relevant industry experience required
    • Degree and certification(s) desirable
    • Reliable, prompt and willing to exceed customer expectations
    • Strong communication and interpersonal skills with professional demeanor
    • Preparation of presentation materials and documentation
    • Ability to work independently and in a team environment
    • Ability to understand urgency of customers requests
    • Customer service and problem resolution skills
    • Must be detail oriented
    • Must be able to work on-call, after-hours, over-time, Holidays and travel outside of Colorado periodically, as requested
    • Participation in industry events, as appropriate
    • Must have a valid driver's license, access to a reliable motor vehicle with valid proof of insurance
    • Ability to lift up to 40 lbs.
    • Onsite visits to local client sites can take up 100% of your time
    • In house for 5 to 10% of your time helping other departments with escalation issues
    • Position is not eligible for remote work and is based in the Denver, Colorado metro area
    • Pay range is $95,000 to $125,000 annually (exempt) with additional experience considered

      Meriplex is a managed cybersecurity, IT, and SD-WAN solutions provider that enables transformation by combining secure, innovative technology with advanced expertise. As a trusted partner, we deliver business-driven solutions that provide the scalability and support needed to power growth for organizations.

      Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO and holiday pay.

      Meriplex Communications, LTD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Keywords: Meriplex, Aurora , Senior Systems Engineer (Professional Services), Other , Aurora, Colorado

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