Cloud Network Engineer

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

The IT Network Team is responsible for Avaya’s global network and network security infrastructures, including architecture, design, implementation and operations support. In addition to being responsible for Avaya’s enterprise network infrastructure, the Network Team is also responsible for Avaya’s OneCloud infrastructure that supports Avaya’s Unified Communication and Contact Center cloud customers.

 To be successful in this role you will be working with other engineers and architects in IT and other Avaya business units such as R&D and Product Management.

About the Responsibilities

Design, implement and support Avaya’s OneCloud global network and security infrastructures that support Avaya’s Unified Communication and Contact Center services, including LAN, WAN, firewalls, load balancers, data center fabric, Internet routing and public Cloud connectivity.

Research and evaluate new products, services and technologies that could help improve performance, availability, manageability and user experience of Avaya’s infrastructure and services

Propose and update network architecture changes

Develop and document network standards and best practices

Be part of a team that provides 7x24 on call coverage to support Avaya’s OneCloud services

May involve working directly with customers on network designs, implementation and troubleshooting

About the Requirements

SKILLS & COMPETENCIES

Expertise in IP Network (Routing & Switching, network protocols, network security, SDWAN, SDN, data center networks, load balancers, DNS)

Experience in troubleshooting complex network and application problems, including competency in packet analysis

Windows and Unix/Linux systems administration experience desired

Familiarity with Virtual Machines.  Hands-on experience with VMware a plus.

Perl, TCL or Python scripting and automation experience desired

 

EDUCATION/QUALIFICATION
 

Bachelor’s degree in computer science or related field desired

Cisco CCNP or CCIE certification in Routing and Switching desired

CISSP or other security related certification a plus

 

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).