Health Benefits Assistant

Company: Veterans Affairs, Veterans Health Administration
Location: Aurora
Posted on: June 5, 2021

Job Description:

The Eastern Colorado Veterans Health Care System, Health Administration Service (HAS) is currently recruiting for three (3) Health Benefits Assistant, at the Rocky Mountain Regional VA Medical Center, in Aurora, Colorado. [ "**This announcement will remain open until filled. The first list of eligible applicants will be pulled for referral at 11:59 PM (EST) on June 21, 2021 and then again every Friday at 11:59 PM (EST) until either the closing date or the positions have been filled.** The primary function of this position is to make eligibility determinations for VA healthcare which requires an extensive knowledge of VA laws, directives, policies, and procedures. They will also be responsible for running data reports for unverified status of applications, incomplete encounter management errors due to any administrative data input and updating demographic information. The incumbent will be responsible to ensure accurate, timely and consistent information is entered into the appropriate database. Also, the incumbent(s) will provide the vision for development of monitors in measuring all data input. Incumbent will establish in-depth training and work with the HAS Trainer(s) to ensure that the HAS and other identified ECHCS staff are educated. Duties to include but are not limited to: Councils veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits available through other agencies. Explores all avenues of assistance and takes positive action to encourage individuals to fully utilize the available benefits and to participate in programs. Explains the types of documents necessary to facilitate timely processing of claims and provides assistance. Supports the clerical and medical staff by serving as a direct contact for veterans and beneficiaries seeking medical treatment, experiencing problems, and requesting information. Directly involved in Patient Business Office activities, beneficiary travel, correspondence, decedent affairs, eligibility, medical information, and patient care services to include facility admissions and death cases. Incumbent must have the ability to deal with a variety of individuals with tact and diplomacy, additionally, must have the policies to house staff, patients, employees, and others. Responsible for developing and maintaining positive working relationships with VBA and VHA administrative staff in the medical center, headquarters staff, Health Eligibility Center staff, other off-site stations, veterans and their beneficiaries, service officers, congressional staff and other private industry vendors including local job service providers and homeless shelters. Responsible for entering personal demographics, health care insurance and income verification into VISTA. Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. MST\nTelework: Not Available\nVirtual: This is not a virtual position.\nPosition Description/PD#: Health Benefits Assistant/PD12541-A\nRelocation/Recruitment Incentives: Not Authorized\nFinancial Disclosure Report: Not required" ]

Keywords: Veterans Affairs, Veterans Health Administration, Aurora , Health Benefits Assistant, Other , Aurora, Colorado