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Pharmacy Customer Service Representative

Company: Grane Rx - Aurora
Location: Aurora
Posted on: May 3, 2021

Job Description:

OverviewFull TimeRotating Daylight Hours with Evenings and WeekendsGrane Rx is seeking a Customer Service Associate that is passionate, empathetic, respectful, and well-spoken to join our team. Grane Rx is a customer-centric company that excels in operational excellence. For over 25 years, Grane Rx has been an industry leader, revolutionizing in long term care pharmacy.Responsibilities Answer and process incoming calls and emails in a professional and timely manner. Act as the highest tier of support for patients, facilities and providers. Provide prompt, accurate, and friendly customer service to our customers Address customer needs and requests with a positive and can-do attitude Ability to consistently compose a grammatically correct, concise, and accurate response to customer issues. Ability to adapt to fast pace environment Recognizes priority situations and understands when to notify appropriate parties Efficiently maneuver through various computer systems and on-line resources in retrieving information while responding to customer service inquiriesQualifications High school diploma or equivalent 6 months of call center experience preferred 1 year previous customer service experience Must be dependable and have dependable transportation Must be proficient with computer functions and Microsoft Office Suite Excellent oral communication skills Possess a high level of professionalism Strong work ethic and team playerGrane Rxoffers competitive pay, comprehensive benefit packages for full time, great work environment and much more. Submit your resume today for consideration to start your career with a fast growing, stable company with advancement potential!EOEKB0402

Keywords: Grane Rx - Aurora, Aurora , Pharmacy Customer Service Representative, Other , Aurora, Colorado

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