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Director of Program Services

Company: Laradon
Location: Aurora
Posted on: May 3, 2021

Job Description:

Laradon has been a leader in advocacy, education, and support for individuals with intellectual and developmental disabilities. We are looking for talented and dedicated team members to carry our legacy forward. No matter what position you have at Laradon, you feel like part of the whole team. At Laradon, we want every employee to feel like a connected and valued member of our community, encouraged to reach out for the opportunities that inspire them and empowered to realize their greatest potential.

A Day in the life of the Director, Adult Day Program

The Director oversees Laradon's Adult Day and Employment Services Programs serving clients with developmental disabilities and social cognitive disorders. As a member of the Leadership Team, this position is responsible for overseeing the development, financial viability, implementation, promotion and evaluation of program services. The scope of the position includes program development and implementation; staff recruitment, hiring, training and management; budget monitoring, fiscal management and control; risk management; strategic planning; and community involvement. This person will be handling budgets exceeding 2 million dollars and will have a minimum of 5 direct reports as well as over 40 indirect reports to lead. This position requires the willingness to be on call and some unusual hours including evenings, weekends and select holidays. This is more relevant as we ramp up programming following a year of remote and limited programing following COVID-19, and as we re-staff programs.

How you will make a difference as a Leader . . .

  • Participate in annual and long range planning processes to devise operating plans, objectives and themes, including program priorities, goals and strategies.
  • Develop or revise Laradon policies and procedures pertaining to programs while ensuring compliance with the general operating philosophy of Laradon as well as regulations and requirements
  • Develop and manage program budgets totaling more than $2M to ensure that all services are being provided within the established, Board-approved budget. This is done through managing revenue growth, exercising expense control and improving productivity. There is a need to exercise fiscal management and control to meet both short term and long term financial goals.
  • Maintain current regulatory expertise and ensure program compliance with agency and funders' policies, procedures and program eligibility requirements, attend and manage audits and site visits. This also includes: compliance with the regulations for Healthcare Policy and Financing (HCPF), Division of Intellectual and Developmental Disabilities (DIDD), Elderly, Blind and Disabled (EBD) and any other rules and regulations. These compliance standards should promote a culture that exceeds such standards.
  • Work collaboratively with care-takers, transportation, local and national agencies, and all stakeholders. This also includes partnering with the Adult Residential Program.
  • Lead and mentor managers, empowering to be effective and influential in their respective disciplines. This includes performance leadership to ensure maximum effectiveness, providing informal reviews of performance of management, oversight of best practices to recruit, develop, and train a diverse and high-performing workforce.
  • Build an organizational culture across all program settings that supports effective advancement of the goals of the Adult Day & Employment Services Program.
  • Act as a diplomatic change agent to introduce treatment interventions and program administrative processes that help individuals to achieve optimal outcomes.
  • Ensure staff complete ongoing agency-required trainings, and support staffs' professional development through attendance at external trainings.
  • Create operating systems, processes and administrative workflows that achieve efficiencies and ensure accurate and timely results.
  • Work closely with care partners outside of the organization to ensure smooth and accurate communication regarding individuals, weave their plans into the individual's overall care plans and work together to optimize each individual's health and well-being.
  • Monitor meaningful activities and quality outcomes for people in services and determine ways to achieve positive outcomes.
  • Direct all activities to obtain maximum community utilization of Laradon's services through direct inter-agency and community contact, contracts, increased referral services and, when necessary, diversified programming
  • Continuously evaluate the program, working with all stakeholders to refine program goals and future strategy for the services.
  • Leverage the expertise of Laradon's programs as well as partner organizations to maximize Laradon's impact statewide and nationally by participating in grants, professional development opportunities, legislative activities, policy development and research projects.
  • Keep informed of current trends, legislation and programs related to services through local, county, state and national meetings, workshops, seminars and literature all while understanding issues and trends affecting people with disabilities including disability rights and inclusion.
Who You Are . . .

We know there's no such thing as a "perfect" candidate - we're all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Laradon even if you don't meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.
  • Experience: Minimum 10 to 15 years of experience in Intellectual and Developmental Disabilities (IDD) or Mental Health programs to include significant experience in building programs. This will include organizational/program leadership experience in managing a large team. Additional experience with budgeting and finance, preferably in a non-profit setting desired.
  • Networking: Intellectual curiosity and the ability to build and possess a strong network of relationships including thought leaders, academic leaders, and other contacts in the IDD community within Colorado state and nationally.
  • Non-Profit: Experience working in a high-growth nonprofit organization.
  • Who shows up: Professional, proactive attitude and approach; a sense of humor is a must. You'll need to be a realistic and resilient person to succeed in this role. A passion for treating individuals with empathy and patience, well-being considerate, and consistent in your approach is essential.
  • Detail Counts: Excellent verbal and written communication skills, including editing skills with meticulous attention to detail.
  • Change is constant: Experience managing and communicating organizational change.
  • Thinking outside the box: A strategic thinker who is able to analyze and problem solve situations of both technical and personal nature.
  • Promote Inclusion: Ability to manage a diverse group of individuals while promoting diversity and inclusion within the organization.
  • Management Philosophy: Significant management experience, including an accessible, direct, transparent, and collaborative working style that motivates and inspires staff and colleagues to work hard and well together, offers a clear sense of direction, and holds self and staff accountable.
  • Building Trust: Able to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.
  • What Counts: Having fun and enjoy bringing energy and humor to the work place.
  • Do You Believe: Strong commitment to the Laradon's mission, purpose, and values
What You Need To Know . . .
  • Schedule: Currently, Our Adult Day Program operates on campus and in the community Monday - Friday; 7am - 4pm.
  • Safety Care: All employees are required to provide physical behavior support, which includes physical management (training provided upon hire).
  • Pre-Employment: Must be able to pass a pre-employment physical, and Colorado and Federal Bureau of Investigation background check.
  • On Campus Environment: As Laradon is a small employer and employees work in a collaborative and team environment, our employees must be physically present in the office to perform different job functions. Additionally, as a service provider, our instructional methods under our services model require the work to be performed on campus.
  • Local Knowledge: Preference will be given to applicants familiar with CO rules and regulations. While out of state candidates will be considered, applicants must be serious about relocation to CO as this position is based in Denver, CO.
What We Offer You . . .
  • Compensation: Starting salary range at $75k; actual compensation offer to candidate may vary from posted hiring range based upon work experience, education, certifications, and/or skill level.
  • Benefits: Medical/Dental/Vision Insurance, short term disability, flexible spending and dependent care accounts, 401(k) + 4% match, tuition and certification reimbursement
  • Paid Time Off: 16 PTO Days annually + 10 paid Holidays
  • Start date: April 2021
  • The opportunity to work in a dynamic, supportive, and rewarding environment alongside other Laradon staff - one where everyone is truly appreciated
  • ..... click apply for full job details

Keywords: Laradon, Aurora , Director of Program Services, Other , Aurora, Colorado

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