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Company: Claim Toolkit
Location: Aurora
Posted on: May 3, 2021

Job Description:



T. Mark Fay Consulting, Inc. offers four indispensable software product lines to Property and Casualty Carriers. The Company is seeking a full time Claim Toolkit Paralegal. Benefits include working from home, competitive salary, 401K match and a generous bonus plan.

P&C Carriers utilize our software to remain compliant with the myriad of state laws related to insurance. Our software provides claims and other insurance professionals with the compliance and total loss information they require on a daily basis. Claim professionals also use our software to identify, assess, and negotiate comparative negligence and auto liability claims. Our software offers a complete compliance solution for our clients.

Your job is to support new and existing clients: Identify statutory, regulatory, and other changes in law, maintain the various software applications, research and enhance software applications through new topics.

The goal: providing the right information, so every client can make the right decision, right now.



  • Support existing and new customers software applications.
  • Review and interpret complicated state-specific rules/regulations across the United States and Canada.
  • Maintain, enhance, and create new and existing content in an easy to understand format.
  • Maintain and manage internal charts, databases, spreadsheets, and folders.
  • In-depth research on various specialized business operations to ensure optimal customer application rollouts.
  • Remaining informed of industry developments through review of trade publications, maintenance of related manuals and meeting participation.
  • Participation in departmental planning meetings and other meetings as necessary.
  • Participation in special projects and assistance for other company departments as necessary.
  • Provide additional support for all four software applications as required.
  • Conducts factual & basic legal research using computer databases such as LEXIS & NEXIS, Pacer, various court databases, and those found on the Internet as well as libraries & other information sources.
  • Schedules meetings and manage calendar for our President


  • Completion of paralegal school/certification preferred
  • Property & Casualty Insurance Experience a plus
  • Proficiency in computer applications including Microsoft Office Suite and ability to quickly learn new programs
  • Programming experience a plus (HTML, JavaScript).

Successful Candidate:

  • Strong knowledge of property and casualty claims and/or underwriting.
  • Strong organizational, file management and time management skills.
  • Attention to detail.
  • Ability to prioritize.
  • Demonstrated focus on quality and continuous improvement.
  • Strong decision-making skills.
  • Adaptability and demonstrated ability to manage change.
  • Strong interpersonal skills; ability to work independently and in a team environment.
  • Analytical and strategic problem-solving skills.
  • An understanding of various disciplines and workflows.
  • Be able and willing to travel at least 2-5% of the time (flying and driving) to perform implementations and training.
  • A high degree of discipline and self-motivation while developing detailed customized reports and software applications.
  • Strong written and oral communication skills as well as high degree of interpersonal effectiveness with a demonstrated ability to articulate customer's requirements to internal management and IT Department.
  • Ability and desire to pursue continued education through self-study and classroom instruction.
  • Must have the ability to deal with demanding customers in a tactful, professional manner.
  • Follows Company Core Values: Excellence, Challenging Goals, Kindness

Salary Range: $50,000 - $60,000

Claim Toolkit provides equal employment opportunities to all employees and applicants without regard to regard to disability, race, creed, color, sex, sexual orientation, gender identity, religion, age, national origin, ancestry, military or veteran status, pregnancy, genetic profile, or any other protected status in accordance with all applicable federal, state, and local laws. CTK also does not discriminate based upon any protected category with respect to the payment of wage.

Claim Toolkit has provided the compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Keywords: Claim Toolkit, Aurora , Paralegal, Other , Aurora, Colorado

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