Academic Advisor

University Academic Programs comprises multiple programs that advance the academic mission of the University by providing enhanced academic programs that have the potential to reach every student. Our Student Success work is defined by our goal to develop a data literate, research-informed, culture of student success that prioritizes holistic student development through our collaborative communication across faculty and staff groups. Student success at DU hinges on our ability to promote relationship-building as a means to support students holistic wellbeing and academic success.

As an educational and research community, DU values curiosity, intellectual freedom, inclusive excellence, and open communication. DU respects individual differences and embraces civil discourse. DU promotes caring and close individual attention. DU is a community distinguished by inclusiveness, collaboration, responsiveness, and accountability. As such, we are committed to enhancing the diversity of our faculty and staff. The University is an equal opportunity/ affirmative action employer.

Office Summary

The Office of Academic Advising (OAA) empowers undergraduate students to be active and independent learners in pursuit of their academic success. OAA provides academic advising support to undergraduate students and faculty advisors through one-on-one meetings, classroom visits, and group workshops and trainings. OAA supports undergraduate academic recovery (probation) students, students exploring their major options, transfer students, and students who have received Daniels Fund awards and Denver Scholarship Foundation awards. OAA supports the DU Academic Advising Model by leading central communications to over 300 faculty advisors and over 15 staff advisors and through quarterly meetings.

Position Summary

Through daily meetings with students, this position works with all undergraduate students to ensure their transition, persistence, and success at the University. This position demonstrates a commitment to the principles of inclusive excellence and diversity through embedding inclusiveness throughout programs, services, and initiatives.

Essential Functions

Academic Advising:

Responsible for implementing appropriate office processes and practices to support and inform a proactive advising model. This includes:

• Holistically advising a quarterly load of approximately 300 undergraduate students with diverse backgrounds and educational needs regarding degree planning, course registration, major/minor exploration, and understanding the Common Curriculum and general undergraduate requirements in the effort to ensure their transition, persistence, and success at DU.
• Providing information and guidance on academic-related administrative processes, such as Academic Exceptions, Academic Standards, Course Overloads, and Leaves of Absence.
• Proactively tracking, outreaching to and working with students identified through early intervention systems (i.e., high-risk, first generation, students who have not been in for an appointment, students on academic probation, etc.).
• Coordinating and/or participating in the advising-related role of New/Transfer Student Discoveries Orientation program.
• Connecting students to student support resources, offices and departments across campus, as needed, to support holistic student development and success.
• Participating in the assessment and evaluation of academic policies, services, and programs.
• Maintaining thorough, accurate, pertinent documentation of student records and individual advising sessions within FERPA guidelines.

Office Collaboration:

• Serves as a liaison and fosters intentional relationships with other departments and faculty advisors at the direction of Office leadership.
• Participate in unit, department and/or campus-wide committees.

Professional Development:

• Engages in on-going professional development activities, including but not limited to, memberships in professional organizations such as NACADA; attendance at conferences, workshops, division, and department training sessions.

Advising Model Support:

• At the direction of Office leadership, supports the development of trainings and resources for staff and faculty advisors across campus.

Other duties as assigned

Knowledge, Skills, and Abilities

• Enthusiasm for the field of academic advising.
• Understanding of how advising fits into the overall mission of the University.
• Understanding of the organizational culture and a desire to work toward continuous improvement of the culture of advising.
• Strong ability to work independently and as part of a professional team.
• Ability to exercise good judgment in prioritizing tasks and meeting deadlines.
• Excellent verbal, written, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite.
• Decision making: Strong ability to make complex, independent decisions.
• Communication skills: Excellent written communication and speaking skills.
• Ability to effectively present information and respond to questions from students, University colleagues and the general public over the telephone, in writing and in person.
• Inter-personal skills: A proven ability to work well and nurture relationships with the advising team, faculty, and staff.
• Successful experiences in conflict resolution.
• Detail Oriented: Process oriented thinking and ability to pay careful attention to detail.
• Organization and time management skills: Ability to juggle a wide variety of tasks and effectively prioritize responsibilities.
• Team oriented: Demonstrated ability to work well within a team with a high level of professionalism.
• Willingness and commitment to involvement with the National Academic Advising Association (NACADA).

Required Qualifications

• Bachelor's degree in counseling, psychology or related field.
• 2 years of full-time post-baccalaureate advising related experience in an educational setting.
• Experience in student learning and student development.
• Experience working with faculty, staff, families, and students.
• Demonstrated experience and commitment to diversity, equity, and inclusion.

Preferred Qualifications

• M.A. in psychology, counseling, social work, higher education, or related field.
• Excellent community building and human relations skills.
• Knowledge of learning strategies, academic coaching, developmental advising models, and student development theories.
• Strong organizational skills; commitment to providing quality services.
• Experience with programming and outreach.
• Proficiency in Banner.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on Wednesday, May 5th, 2021 .

Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number
The salary grade for the position is 7.

Salary Range
The salary range for this position is $45,000 - $50,000.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidates sex or any other protected status.

Benefits
The offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .

Please include the following documents with your application:

• Resume
• Cover Letter
• 1 page Academic Advising Philosophy

• The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.
  
  All offers of employment are based upon satisfactory completion of a criminal history background check.

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