Member Service Representative (teller/phone center)

Company: Space Age Federal Credit Union
Location: Aurora
Posted on: May 3, 2021

Job Description:

We are seeking a motivated individual with a strong work ethic for a Member Service Representative (teller/phone center) at our Marketplace location. Excellent customer service skills are essential. This is s 40 hour a week position. Currently, the Marketplace Branch's hours are 8:30 to 5:00 Monday through Friday. However, we are only open 10:00 to 4:00. Because of the COVID crisis, we have two teams working Monday through Friday. One team works on Monday, the next team works at home on the phones and so on. Space Age hours are normally 9:00 a.m. to 5:30 p.m. Monday through Friday and the phone center is open 8:30 a.m. to 5:30 p.m. Monday through Friday. Hours may vary between opening and closing the branch. Cash handling experience a must. Must be able to cross sell products and services. This positions works both the teller line and the phone center. We have an excellent benefit package and a good compensation plan as well as incentive plans for Non-Exempt positions.We offer free snacks, and drinks. We have a lounge with lounge chairs and a massage chair with a tv in both that room and the lunch room for relaxing. We also dress in Colorado Casual which is a nice shirt and jeans! If you like a comfortable environment. we are your company!DUTIESProcess member financial transactions in person and on the phone with a professional, prompt, and effective manner. QUALIFICATIONSSome cash handling experience a must. Banking experience is a plus.Education level - high school or equivalent.Excellent customer service skills are essential.Drug testing, credit review, fingerprinting, and background checking is a part of our hiring process.Sign on bonus for the ability to speak and understanding Spanish.

Keywords: Space Age Federal Credit Union, Aurora , Member Service Representative (teller/phone center), Other , Aurora, Colorado