Member Service Representative (teller/phone center)
Company: Space Age Federal Credit Union
Posted on: May 3, 2021
We are seeking a motivated individual with a strong work ethic
for a Member Service Representative (teller/phone center) at our
Marketplace location. Excellent customer service skills are
essential. This is s 40 hour a week position. Currently, the
Marketplace Branch's hours are 8:30 to 5:00 Monday through Friday.
However, we are only open 10:00 to 4:00. Because of the COVID
crisis, we have two teams working Monday through Friday. One team
works on Monday, the next team works at home on the phones and so
on. Space Age hours are normally 9:00 a.m. to 5:30 p.m. Monday
through Friday and the phone center is open 8:30 a.m. to 5:30 p.m.
Monday through Friday. Hours may vary between opening and closing
the branch. Cash handling experience a must. Must be able to cross
sell products and services. This positions works both the teller
line and the phone center. We have an excellent benefit package and
a good compensation plan as well as incentive plans for Non-Exempt
positions.We offer free snacks, and drinks. We have a lounge with
lounge chairs and a massage chair with a tv in both that room and
the lunch room for relaxing. We also dress in Colorado Casual which
is a nice shirt and jeans! If you like a comfortable environment.
we are your company!DUTIESProcess member financial transactions in
person and on the phone with a professional, prompt, and effective
manner. QUALIFICATIONSSome cash handling experience a must. Banking
experience is a plus.Education level - high school or
equivalent.Excellent customer service skills are essential.Drug
testing, credit review, fingerprinting, and background checking is
a part of our hiring process.Sign on bonus for the ability to speak
and understanding Spanish.
Keywords: Space Age Federal Credit Union, Aurora , Member Service Representative (teller/phone center), Other , Aurora, Colorado
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