Charter Communications is America's fastest growing TV, internet
and voice company. We're committed to integrating the highest
quality service with superior entertainment and communications
products. Charter is at the intersection of technology and
entertainment, facilitating essential communications that connect
24 million residential and business customers in 41 states. Our
commitment to serving customers and exceeding their expectations is
the bedrock of Charter's business strategy and it's the philosophy
that guides our 90,000 employees.
Lead Individual Contributor responsible for researching,
planning, designing, and testing wireless technologies related to
supporting and improving Charter's Wi-Fi, Fixed Wireless and Mobile
Wireless service offerings. Works with cross functional teams and
advises leadership. Provides technology leadership and drives the
Wireless Technology roadmap with stakeholders and partners.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and
enhance the customer experience.
Designs, implements, monitors, enhances and troubleshoots
systems in assigned areas.
Interperates business requirements and designs detailed
architectures based on those requirements.
Mentors and guides the work of technical staff.
Researches, designs and documents Policy Control systems and
related technologies in support of Fixed Wireless, Wi-Fi, and
Mobile Wireless networks.
Produces required Technical documentation, and reviews and
improves documentation and designs.
Establishes the integrity, viability, functionality and capacity
of Wireless Policy Control System architectures by writing and
executing detailed test plans and documenting test results.
Tests and certifies Policy Control systems and related
technologies for features, compatibility, interoperability,
function and capacity.
Evaluates vendors, products, and solutions without bias or
predisposition to make informed recommendations; and fully
Provides Engineering Technical support and guidance to
operations and engineering personnel and ensures all technical
standards and documentation requirements are met.
Interacts with and manages tasks with members of
Manages multiple projects simultaneously without
Adheres to industry specific local, state, and federal
regulations, as applicable.
Knows, understands and follows company policy.
Performs other duties as requested by manager.
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to
communicate with managers, employees, customers, vendors, in
person, on the phone, and by written communications in a clear,
straight-forward, and professional manner
Advanced Knowledge of related industry specifications,
standards, technologies and protocols
Advanced Knowledge in network design, network architecture,
protocols and network topology
Advanced Knowledge in TCP/IP and the OSI Model
Advanced Knowledge in using ticketing and software tools to
support the current operations.
Advanced Knowledge of network devices and network appliances
Advanced knowledge of computer servers and various operating
systems (e.g. Linux, Windows)
Advanced knowledge of productivity software, such as Visio,
PowerPoint, Word, and Excel
Ability to perform duties in a fast pace environment and ability
to learn new technology quickly
Ability to use personal computer and software applications
Ability to communicate with all levels of management
Ability to prioritize and organize effectively
Related Work Experience / Number Of Years
Engineering work experience / 5-10
Skills /Abilities and Knowledge
Knowledge of company products and services.
Deep knowledge and Experience in Wi-Fi, Fixed Wireless, and
Mobile Wireless Policy Control Systems and related
Knowledge and Experience in creating engineering documentation
packages including Engineering Design Document, Data Flow Diagram,
Call Flow Diagram, Implementation Guide, Operations Guide,
Maintenance Guide, Method of Procedure, Technical Bulletin, Test
Plan, and Test Results.
Knowledge and Experience in Linux systems administration,
application and OS tuning.
Advanced knowledge of 4G/5G and Wi-Fi testing tools and
Knowledge of Containerization platforms, and orchestration and
Bachelor's Degree in Engineering or related field or
commensurate work experience
Industry and vendor specific certifications and training
preferred (Cisco, Juniper, Alcatel-Lucent, etc)
Salaries depend on geography, experience, and education;
negotiations begin at $90600
For more information on Spectrum's benefits, please go to
The health and safety of our employees and candidates is very
important to us. Spectrum has adopted virtual mobile recruiting
tools that allow us to continue meeting new candidates. We look
forward to "virtually" meeting you.
The Spectrum brands (including Spectrum Networks, Spectrum
Enterprise and Spectrum Reach) are powered and innovated by Charter
Communications. Charter Communications reaffirms its commitment to
providing equal opportunities for employment and advancement to
qualified employees and applicants. Individuals will be considered
for positions for which they meet the minimum qualifications and
are able to perform without regard to race, color, gender, age,
religion, disability, national origin, veteran status, sexual
orientation, gender identity, or any other basis protected by
federal, state or local laws.