Field Service Engineer

• Service existing equipment at customer sites to ensure that equipment is performing at optimal levels and according to machine specifications. Troubleshoots to isolate and resolve problems.
• Commissions new equipment at the customer site. Ensures that the equipment has been properly installed for start-up (mechanically and electrically).
• Performs warranty service calls to troubleshoot equipment problems, and courtesy calls to ensure optimum customer satisfaction.
• Checks stock on customer spare parts for equipment and uses suggestive selling techniques to increase spare parts sales.
• Develops and provides ideas to Engineering department to improve equipment design and eliminate recurring manufacturing and design flaws.
• Seeks equipment upgrades and new equipment business opportunities and promotes the advantages of purchasing Performance Partnership Contracts (PPCs).
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• 5 - 7 years' experience in an industrial environment with responsibility for industrial machine maintenance and commissioning
• Experience and proficiency in editing/changing/manipulating the PLC(Programmable Logic Controls) data (Allen Bradley and Siemens).
• The ability to read PLC diagrams/schematics and troubleshoot such equipment
• Able to read and interpret electrical schematics (interpreting mechanical drawings a big plus)
• Knowledge of pneumatic principles
• Must love being a road warrior! Travel up to 80% worldwide. As such, must possess or be able to obtain a valid passport.
• Must possess effective computer skills
• Must present professionally with a positive, customer-focused attitude
• BS in Engineering (or equivalent experience)
• Must provide own transportation (reimbursable) to drive to various customer sites
• Previous experience in a foundry environment a big plus
• Ideal locations are IL, IN or WI near a major airport
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• 10% Bonus opportunity
• Medical, Dental, Vision, FSA/HSA (flexible spending accounts/ health savings accounts)
• Competitive 401(k) match
• Employee Assistance Plan
• Company-paid life and disability plans
• Discount program

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