Senior Video Support Engineer, On-Air Systems
Company: NBCUniversal Media, LLC
Location: Aurora
Posted on: February 18, 2021
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Job Description:
NBCUniversal has an opening for a Senior Video Support Engineer,
On-Air Systems in the Operations and Technology group's Dry Creek
campus in Centennial, CO. The Senior Video Support Engineer will be
part of a dedicated 24x7 team tasked with supporting and
maintaining our Dry Creek--Operations Center, including immediately
addressing on-air and critical issues as they
arise.Responsibilities: * Responding to outage calls from the
operations team and leading initial response to any technical
issues* Creating procedural documentation* Mentoring and training
team members* Working with internal and external subject matter
experts and vendors to resolve problems* Implementing software
upgrades and system expansion* Analyzing problems in software- and
hardware-based systems* Performance analysis and general system
health checks across various technologies* Performing periodic
maintenance procedures and proactive preventive maintenance
actions* Developing the skills to become a subject matter expert
for a collection of technologies within and across
facilitiesQualifications:* BS in Engineering/Computer Science or
equivalent professional experience* 4+ years of support in a live
on-air environment* Ability to mentor and develop technology
workers* Ability to effectively manage change* Customer focused,
with a full understanding of the on-air environment* Experience
working in On-air and/or NOC operating environmentsDesired
Experience in:* Video transmission and compression formats and
systems, including, but not limited to, SDI, ASI, MPEG-2, MPEG-4,
SMPTE-2110* Video stream meta data, including, but not limited to,
DTMF triggers, timecode user bits, SCTE-35 and -104 triggers,
Closed Captioning, Nielsen watermarking* Automation and control
signaling protocols and systems including, but not limited to,
serial, GPIO, VGPI, SNMP* Video synchronization techniques and
systems including, but not limited to, NTSC reference, SMPTE-12M
timecode, Network Time Protocol and Precision Time Protocol*
IP-based connectivity, routing and switching including, but not
limited to, routers, switches, firewalls, Cisco DCM, Nevion*
Single- and multi-view display systems and technology* Proprietary
monitor and control systems, preferably Evertz VistaLink and Grass
Valley iControl* Enterprise computing infrastructure (e.g.,
enterprise servers, client server, storage devices and systems,
hardware and software) as applied to the provisioning, management,
storage, operation, scheduling, support and maintenance of the
infrastructure* Desktop, server and VM technology* Storage
technology, including SAN, NAS, RAID and Cloud* Broadcast
automation systems, preferably Grass Valley Morpheus* SDI and IP
video routing systems and their control, preferably GV nVision
series, Evertz EQX, EXE, SDVN and Magnum
Keywords: NBCUniversal Media, LLC, Aurora , Senior Video Support Engineer, On-Air Systems, Other , Aurora, Colorado
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