Lead Field Service Technician
Company: Honeywell
Location: Aurora
Posted on: January 22, 2023
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Job Description:
Provide reliable technical assistance to internal and external
customers. You will provide professional coverage of Technical
Support Helpdesk. You will support focus on accuracy, timely
feedback, and customer satisfaction. You will drive timely
identification, investigation, resolution, root cause analysis and
replication of technical issues. You will build internal
relationships to expedite complicated cases. You will develop broad
understanding of customer needs. You will support the
knowledge-sharing mindset, methodology, and tools. You will help
develop Technical Support processes. You will ensure proper
documenting and recording of all activity and communication. Key
Responsibilities
Keywords: Honeywell, Aurora , Lead Field Service Technician, IT / Software / Systems , Aurora, Colorado
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