PC/ NETWORK ADMIN SUPERVISOR
Company: Tagawa Greenhouse Enterprises LLC
Location: Aurora
Posted on: June 21, 2022
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Job Description:
Description:
The PC/Network Admin Supervisor provides in-house computer/network
support based on knowledge of current company-used software
applications and POS systems. This position coordinates the
budgeting, configuration, and operations of all phones, copiers,
personal computers, offsite systems, and computer networks for all
departments. This role also consults with Managers on the software
applications, peripheral equipment, security functions and future
system requirements/improvements. The PC/Network Admin Supervisor
provides technical service support as well as installation,
maintenance, and software training and support; monitors and
develops procedures for personal computer and network management;
and provides technical expertise for all network users in the areas
of training, problem resolution, hardware and software upgrades.
This full-time year-round position ensures that all essential
networks, registers, and personal computers are functioning
properly for all intended uses, which may require 24/7 availability
for support and troubleshooting. This role also includes the
possibility of supervising one or more IT staff. Essential
Functions & Responsibilities - Order, maintain, and distribute
supplies as needed by staff (toner cartridges, diskettes, copy
paper, etc.) - Develops instructional programs and conducts
training for computer users, in one-on-one and/or classroom
settings on the use of PCs, software applications, and POS system.
Supports users with technical advice and problem resolution. -
Maintains accountability and assures the accuracy of electronics
equipment inventory, replacement and repair parts inventory, and
hardware and software agreements, assuring accuracy of the terms
and agreements. - Plans and maintains all networks of PCs, phones,
copiers, and workstations. - Designs, installs and maintains all
automation systems to include movements, temporary loans and leases
of automation equipment with appropriate department management. -
Ensures that backup, recovery and security procedures are set up
and performed as necessary. - Monitors the utilization of all
networks to detect potential errors or problems and provides
necessary prevention guidelines. Monitors networks to determine
upgrade requirements and general utilization issues. - Works with
all corporate departments and branch offices to investigate, review
needs, obtain price quotes, make recommendations, install, and
maintain personal computers and networks. - Provides new
application ideas to all areas of company where new technology can
be utilized to gain better efficiency and improve company
productivity. - Assures all capital expenditure equipment and
services are budgeted, scheduled on a fiscal basis, requested with
proper justification and written for the approval of senior
management. Tracks the approval process and updates users when
appropriate. - Assists with personal computer programming issues
and projects as requested. - Assists in the supervision of the
quality assurance operations as requested.
Requirements:
Knowledge, Skills, & Abilities - Effective technical analysis,
problem-solving skills, organizational abilities, and time
management skills - Excellent interpersonal communication abilities
in a multi-department team setting - Consistent attention to
detail, sense of urgency, and self-initiative - Willingness to work
overtime and/or on weekends as needed - Required: 3+ years
experience in a technical support/end-user support position -
Preferred: Bachelor's degree in computer science or related field -
Preferred: Knowledge of networking services and common networking
protocols, Microsoft Windows AD network administration, and systems
support experience. - Preferred: Knowledge of Counterpoint (POS)
system, small business phone systems, Wi-Fi networks, deploying and
maintaining network-wide software applications (antivirus, remote
desktop connectivity, etc.) Proficiency with Microsoft Access, MS
SQL, and Google Suite.QualificationsTo perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily, as assigned. The requirements listed below are
representative of the knowledge, skill, and ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. - Excellent
interpersonal and organizational skills. - Ability to work with
various departments and foster teamwork. - Ability to work
independently with minimal supervision. - Maintain a positive and
professional work atmosphere while dealing with customers/guests,
managers, co-workers, and staff in a respectful and timely manner.
- Flexible availability and willingness to work overtime, including
weekends during peak seasons - 24/7 availability for
troubleshooting and remote support beyond regular business hours -
Ability to supervise one or more IT staff and to collaborate
closely with other admin staffPhysical DemandsWhile performing the
duties of this job, the employee is regularly required to talk and
hear. This position is very active and requires standing, walking,
bending, kneeling, stooping, crouching, crawling, and climbing all
day. The employee must frequently lift and/or move items over 30
pounds. Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision,
depth perception and ability to adjust focus. *With or without
reasonable accommodations* ELIGIBLE FOR BENEFITS AFTER 90DAYS OF
EMPLOYMENT -Health and Dental Insurance -PTO$26-$28 Hourly
PI180750162
Keywords: Tagawa Greenhouse Enterprises LLC, Aurora , PC/ NETWORK ADMIN SUPERVISOR, IT / Software / Systems , Aurora, Colorado
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