Technical Support Engineer - PDT Working Hours
Company: Cloudflare
Location: Aurora
Posted on: November 22, 2021
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Job Description:
About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help
build a better Internet. Today the company runs one of the world's
largest networks that powers approximately 25 million Internet
properties, for customers ranging from individual bloggers to SMBs
to Fortune 500 companies. Cloudflare protects and accelerates any
Internet application online without adding hardware, installing
software, or changing a line of code. Internet properties powered
by Cloudflare all have web traffic routed through its intelligent
global network, which gets smarter with every request. As a result,
they see significant improvement in performance and a decrease in
spam and other attacks. Cloudflare was named to Entrepreneur
Magazine's Top Company Cultures list and ranked among the World's
Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for
curious and empathetic individuals who are committed to developing
themselves and learning new skills, and we are ready to help you do
that. We cannot complete our mission without building a diverse and
inclusive team. We hire the best people based on an evaluation of
their potential and support them throughout their time at
Cloudflare. Come join us!
About The Department
The Customer Support Team solves complicated problems and answers
technical inquiries via phone, email, chat, and social media.
Whether it is a Wordpress blogger using our services for free or a
global Enterprise business with petabytes of web traffic, our team
is always eager to assist. We are the eyes and ears of Cloudflare,
acting as the real-time voice of the customer to help communicate
their needs and real-world use cases back to the rest of the
company - to help build a better service and future product
development.
What You'll do
Do you love solving complex problems and interacting with people?
Are you passionate about helping customers and are a standout
colleague? Cloudflare is seeking a Technical Customer Support
Engineer to join our team. You will work with our customers on a
variety of technical support issues as well as the Technical
Operations team that is responsible for running our global
distributed network. This is a position where you will learn the
inner workings of Cloudflare's technology and gain a deeper
understanding of internet technologies.
Examples Of Required Skills, Knowledge, And Experience
Requirements
Bonus Points
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company.
We're a highly ambitious, large-scale technology company with a
soul. Fundamental to our mission to help build a better Internet is
protecting the free and open Internet.
Project Galileo : We equip politically and artistically important
organizations and journalists with powerful tools to defend
themselves against attacks that would otherwise censor their work,
technology already used by Cloudflare's enterprise customers--at no
cost.
Athenian Project : We created Athenian Project to ensure that state
and local governments have the highest level of protection and
reliability for free, so that their constituents have access to
election information and voter registration.
Path Forward Partnership : Since 2016, we have partnered with Path
Forward, a nonprofit organization, to create 16-week positions for
mid-career professionals who want to get back to the workplace
after taking time off to care for a child, parent, or loved
one.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the
Internet by building a faster, more secure and privacy-centric
public DNS resolver. This is available publicly for everyone to use
- it is the first consumer-focused service Cloudflare has ever
released. Here's the deal - we don't store client IP addresses
never, ever. We will continue to abide by our privacy commitment
and ensure that no user data is sold to advertisers or used to
target consumers.
Sound like something you'd like to be a part of? We'd love to hear
from you!
This position may require access to information protected under
U.S. export control laws, including the U.S. Export Administration
Regulations. Please note that any offer of employment may be
conditioned on your authorization to receive software or technology
controlled under these U.S. export laws without sponsorship for an
export license.
Cloudflare is proud to be an equal opportunity employer. We are
committed to providing equal employment opportunity for all people
and place great value in both diversity and inclusiveness. All
qualified applicants will be considered for employment without
regard to their, or any other person's, perceived or actual race,
color, religion, sex, gender, gender identity, gender expression,
sexual orientation, national origin, ancestry, citizenship, age,
physical or mental disability, medical condition, family care
status, or any other basis protected by law. We are an
AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified
individuals with disabilities. Please tell us if you require a
reasonable accommodation to apply for a job. Examples of reasonable
accommodations include, but are not limited to, changing the
application process, providing documents in an alternate format,
using a sign language interpreter, or using specialized equipment.
If you require a reasonable accommodation to apply for a job,
please contact us via e-mail at or via mail at 101 Townsend St. San
Francisco, CA 94107.
Keywords: Cloudflare, Aurora , Technical Support Engineer - PDT Working Hours, IT / Software / Systems , Aurora, Colorado
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