Banquet Set Up Attendant
Company: Courtyard Denver Airport at Gateway Park
Location: Aurora
Posted on: January 19, 2023
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Job Description:
Hotel:
Denver Airport Marriott at Gateway Park
Banquet Houseperson - $17 / hr
The Banquet Set-Up Attendant is responsible for the set-up,
refresh, tear down and cleanliness of all meeting space.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Approach all encounters with guests and employees in a friendly and
service-oriented manner.
-Ensure the correct and timely set up of all Banquet Event Order
functions.
-Maintain the highest standards of cleanliness and sanitation
throughout the banquet function space, pre-function space and
storage areas to include the carpet, walls, walks, doors, windows,
heating/air conditioning units, etc.
-Maintain the banquet storeroom in a neat and organized manner
stocked with any and all appropriate supplies necessary for
meetings or food service functions.
-Breakdown after the completion of functions and ensure that all
equipment and supplies are stored properly.
-Transport and store tables, chairs and other equipment.
-Refresh meeting rooms as needed.
-Must understand or be able to learn basic banquet terminology.
-Be familiar with fire exit and extinguisher location, and follow
all hotel safety rules.
-Maintain regular attendance in compliance with hotel standards, as
required by scheduling which will vary according to the needs of
the hotel.
-Maintain high standards of personal appearance and grooming, which
include wearing the proper uniform and nametag when working.
-Comply at all times with hotel standards and regulations to
encourage safe and efficient hotel operations.
-Maintain a warm and friendly demeanor at all times.
-Employees must at all times be attentive, friendly, helpful and
courteous to all guests, managers and fellow employees.
-Performs any other duties as requested by supervisor.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential duties.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate
the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
-Demonstrates accuracy and thoroughness.
-Monitors own work to ensure quality.
-Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
-Meets or exceeds productivity standards.
-Produces adequate volume of work efficiently in a specific
time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
-Responds to requests for service and assistance.
-Demonstrates the desire and ability to provide high quality
service to both internal and external customers.
-Solicits customer feedback to improve service.
Associate demonstrates INITIATIVE
-Asks for and offers help when needed.
-Includes appropriate people in decision-making.
Associate demonstrates ACCOUNTABILITY for their job performance
-Takes responsibility for own actions.
-Performs work with little or no supervision; works
independently.
-Can be relied upon regarding task completion and follow up.
QUALIFICATIONS
A high school diploma or general education degree is not required;
up to one month related experience or training; or equivalent
combination of education and experience.
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple
correspondence.
WORK ENVIRONMENT
The work environment normally entails the following:
--- Indoor work environment
--- Exposed to and use of cleaning chemicals throughout the
shift
--- Minimal to moderate noise levels consistent with hotel
environment
PHYSICAL DEMANDS
During the course of performing the physical demands of this
position, associates are expected to observes and adhere to safety
and security procedures, promoting a safe work environment.
The physical activity normally entails the following attributes.
The Position is expected to:
--- Stand more than 2/3 of the time
--- Walk more than 2/3 of the time
--- Lift up to 50 lbs. on a regular basis
--- Push / pull up to 50 lbs. on a regular basis.
Our company does not discriminate against its associates or
applicants because of race, color, religion, sex, pregnancy,
national origin, ancestry, age, marital status, sexual orientation,
veteran status, physical or mental disability or medical condition.
Equal employment opportunity will be extended to all persons in all
aspects of the employer-associate relationships, including
recruitment, hiring, advancement, compensation, benefits, training,
promotion, transfer, discipline, layoff, recall and termination.
Every reasonable accommodation will be made for disabled
associates.
Resumes and applications for employment will be evaluated on the
basis of qualifications to meet the requirements of the position
and ability to perform the requirements of the position.
Keywords: Courtyard Denver Airport at Gateway Park, Aurora , Banquet Set Up Attendant, Hospitality & Tourism , Aurora, Colorado
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