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Part-time Breakfast Barista/Server

Company: NHS
Location: Aurora
Posted on: September 22, 2022

Job Description:

The Barista is responsible for providing excellent customer service. They provide customers with prompt service, quality beverages and products, and a clean and comfortable environment.

Duties and Responsibilities

  • Understand and respond to customers' needs and ensure a high level of guest satisfaction, determining their coffee interests and needs.
  • Greet guests in a friendly manner upon arrival, maintain a proactive guest service approach at all times.
  • Provide fast, friendly, professional, and responsive customer service to hotel guests.
  • Maintain excellent attendance to ensure the hotel and our guests have the necessary coverage to provide efficient guest service standards.
  • Educate customers by presenting and explaining the coffee drink menu and answering questions.
  • Sell coffee by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
  • Generates revenue by attracting new customers, defining new and expanded services and products.
  • Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; and maintaining supplies, pastries, and cookies for the coffee bar.
  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Maintain and advance knowledge about the hotel and events. Use that knowledge to assist with any guest question.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
  • Maintain confidentiality of proprietary information, and protect company assets..
  • Complete all other duties as assigned to support the mission and goals of NHS.

    Required Skills and Experience

    • At least six months' server, bartender, or barista experience preferred but not required.
    • Micros experience preferred but not required.
    • Highly energetic and motivated individual.
    • Excellent interpersonal and communication skills with a strong customer/client focus.
    • Self-Starter with the ability to work independently and as a team.
    • Ability to work in a fast-paced, high-pressure environment.
    • Results driven focus and ability to work through to completion in a timely manner.
    • Adaptable to change.
    • Stand, sit or walk for an extended period of time or for an entire work shift.
    • Must maintain a neat and professional appearance, upholding company appearance standards at all times.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Keywords: NHS, Aurora , Part-time Breakfast Barista/Server, Hospitality & Tourism , Aurora, Colorado

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