Company: Blackstone Country Club
Posted on: January 16, 2022
Responsible for beverage control, accurate pouring of product,
general cleanliness of bar, and providing a quality of service that
meets Members expectations. Consistently display the Three Steps of
Service at all opportunities to provide service.
This position reports directly to the FB Director/Service Director
with indirect reporting to the General Manager and Private Events
Day to Day:
Maintain ClubCorp service standards as outlined in the FB Service
training program at high standards.
Prepare set-up appropriately at start of shift (i.e., put bottles
out, set up garnish tray, check and stock juices, stock glassware,
fill ice bin).
Consistently check bar area for cleanliness and ensure that all
necessary items are in place.
Ensure that all liquor items are stocked and ready to use.
Responsible for liquor control and accurate pouring of product.
Possess clear knowledge of all various liquors, beer, and wines
available at the Club.
Assist with the service of food and beverage to the Members and
guests at the bar, adhering to the ClubCorp standards of
Maintain comprehensive knowledge of the a la carte menu, including
daily features and specials that may not be available directly on
Accurately execute Member/guest orders and requests in a timely
Know Members names and greet them promptly in a manner to provide a
warm welcome and making them feel at home.
Ensure daily assignments and side work is complete in respective
areas to meet Club standards (i.e., orderly/organized work areas,
consistently sanitize work areas, refill/stock containers and
Assist fellow Employees, Members and guests to ensure delivery of
the Three Steps Service without being directed. Be aware of team
members and the environment and participate as a member of the
Notify management of Member/Guest complaints at the time they
occur. Practice good service recovery by rectifying any complaints
as soon as possible.
Complete additional duties as assigned periodically by the FB
Director, Service Director, Private Events Director, etc.
All the other stuff we do: Because of the fluctuating demands of
the companys operation, it may be necessary that each Employee
Partner perform a multitude of different functions therefore, as an
essential part of your position, you will be expected to help
others when the occasion arises, just as other Employee Partners
are expected to help you. Accordingly, you may be expected to
perform other tasks as needed or as directed.
Adhere to all of the various company, club and department written
mandatory standards of operations, policies and procedures,
manuals, memos, oral instructions, etc., all of which go to make up
the essential functions of the job.
Demonstrate good teamwork.
Work well under pressure, coordinating multiple tasks at any given
Responsible for attendance at all Service Training Meetings as
Maintain good conduct and safe working habits while in all areas of
the Club and assure that others are acting safely.
Attend daily line-up and participate as requested.
Wear a clean and neat uniform that follows ClubCorp and your
property uniform standards daily.
A high school diploma preferred.
Previous Food and Beverage experience preferred.
Alcohol and food safety awareness certificate.
Excellent communication skills and articulate speech. Ability to
follow instructions well.
You always perform at the highest level of ethical work
You are comfortable working in both indoor and occasional outdoor
Keywords: Blackstone Country Club, Aurora , Bartender, Hospitality & Tourism , Aurora, Colorado
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