Customer Service Representative

Company: Aerotek
Location: Aurora
Posted on: February 21, 2021

Job Description:

Description: (303-502-1192) Ext 56163 --Taking inbound calls from patients regarding the COVID vaccination-These calls could be pertaining to: scheduling vaccination, rescheduling the vaccination, question about the vaccination, or eligibility to receive the vaccination -Register and schedule new patients in electronic record system-Update patient account informationSkills:Call Center, Inbound Calls, Customer Service, Contact Center, Microsoft OfficeAdditional Skills & Qualifications:MUST HAVE: (Must be ready to work both days of weekends and three weekdays.)-At least 1 year of call center experience (open to industry) - MUST be in the last 18 months -Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision-Must be able to work in a fast-paced environment and take appropriate action-Must have technical abilities (i.e. toggle screens, use dual monitors, turn on computer, etc.)-Someone who is empathetic and patient with patients (someone who wants to help people who are in an uncertain time)-Type 40 wpm NICE TO HAVE:-Previous healthcare experience preferred, but not requiredExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Aurora , Customer Service Representative, Hospitality & Tourism , Aurora, Colorado