Sr Medical Assistant - Littleton, CO

Company: UnitedHealth Group
Location: Aurora
Posted on: November 26, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
Positions in this function are responsible for overseeing and participating in day-to-day clinical care of patients. Employees are involved in direct patient care (in a clinic, in-home care, etc.)
Positions in this function assist in the care of the patient by following through on Provider orders for treatments. Individuals may be responsible for taking the patients vital signs, conducting blood draws or take x-rays as certified. Individuals in this function typically have certification or are working towards their certification as a Medical Assistant or may also be responsible for overseeing and
participating in day to day clinical care of patients. Employees are involved in direct patient care (in a clinic, in-home care, etc.)
General Job Profile:

• 
  
• Moderate work experience within own function
  
• Some work is completed without established procedures
  
• Basic tasks are completed without review by others
  
• Supervision/guidance is required for higher level tasks
  
  Primary Responsibilities:
  
  • 
    
  • Applies knowledge/skills to activities that often vary from day to day
    
  • Demonstrates a moderate level of knowledge and skills in own function
    
  • Requires little assistance with standard and nonstandard requests
    
  • Solves routine problems on own
    
  • Works with supervisor to solve more complex problems.
    
  • Prioritizes and organizes own work to meet agreed upon deadlines
    
  • Works with others as part of a team
    
    Functional Competencies:
    
    • 
      
    • Collect pertinent patient data (e.g., vital signs; complaints; medications and allergies; health screening information) in order to identify care needs
      
    • Provide relevant medical services/care as directed by physicians (e.g., injections; procedures; treatments)
      
    • Support and/or coordinate safe transportation of patients to and from medical appointments/facilities (e.g., drive patients; ensure equipment operation; monitor performance; schedule transportation)
      
    • Screen/assess risks to patient care/functioning (e.g., lack of heat in home; malnutrition; environmental risks; psychosocial symptoms/issues) in order to identify potential needed services
      
    • Provide necessary equipment and supplies to support patient care (e.g., DMEs; Accu Cheks; testing strips; DM Shoes)
      
    • Coordinate and/or conduct revisit and/or follow-up preparations to help patients receive comprehensive preventative care (e.g., step calls)
      
    • Address patient questions regarding clinical services/care (e.g., seek information from relevant colleagues/business partners to answer questions; provide resources; distribute surveys to patients to gather information)
      
    • Demonstrate understanding of relevant medical procedures (e.g., how to assess patient vital signs; how to analyze EKG tracing)
      
    • Demonstrate understanding of medical terminology, precautions, and exposure risks (e.g., bloodborne pathogens)
      
    • Demonstrate understanding of relevant patient safety and/or transportation safety procedures and regulations (e.g., injections; motor vehicle; wheelchair; stretcher)
      
    • Monitor/ensure compliance with relevant patient safety and/or transportation safety procedures and regulations (e.g., patient; laboratory; transportation)
      
    • Demonstrate understanding of relevant state and/or federal policies, regulations (e.g., HIPAA), and scope of practice
      
    • Demonstrate understanding of internal company/department specific protocols, procedures, policies, and workflows
      
    • Demonstrate fundamental knowledge of various relevant insurance programs/products (e.g., HPN; United Healthcare; Medicare; Medicaid)
      
    • Demonstrate understanding of relevant computer systems (e.g., scheduling; practice management; records management; claims/billing)
      
    • Demonstrate understanding of relevant software applications (e.g., MS Word; MS Excel; MS PowerPoint; MS Outlook; EHR/EMR
      
    • Comet Tracker; Touch works)
      
    • Demonstrate understanding of available resources for equipment issues and problems (e.g., contact information for facilities, vendors, and fleet)
      
    • Ensure working condition and/or maintain equipment necessary for clinical services (e.g., transportation; medical)
      
    • Demonstrate understanding of vehicle equipment operation and maintenance (e.g., identify/report equipment issues and problems)
      
    • Demonstrate understanding of relevant medical equipment operation and maintenance (e.g., EKG; PFT; DPN; VPT; ABI; Holter)
      
    • Translate/communicate medical terminology/information to customers in a manner that is clear, concise, and understandable
      
    • Assess customer/patient understanding (e.g., ask questions) in order to determine what clinical services information (e.g., medical; dietary; transportation) to communicate
      
    • Educate business partners on relevant procedures, processes, and resources (e.g., completing applications for assistance)
      
    • Keep internal colleagues/team members/management informed of issues/information pertinent to patient care (e.g., vehicle problems/capabilities; resource limitations; staffing availability)
      
    • Educate patients on relevant selfcare procedures
      
    • Demonstrate understanding of department specific business continuity plans
      
    • Identify and utilize relevant emergency contact information (e.g., 311/911)
      
    • Demonstrate understanding of emergency response procedures (e.g., One Breath process; pandemic response procedures; utilizing appropriate chain of command)
      
    • Test/review event/crisis management procedures and protocols to ensure effective operation
      
    • Monitor/maintain relevant training and certifications related to event/crisis management procedures and protocols (e.g. ULearn; CPR; ACLS)
      
      Value Based Competencies:
      
      • 
        
      • Integrity Value: Act Ethically
        
        • 
          
        • Comply with Applicable Laws, Regulations and Policies
          
        • Demonstrate Integrity
          
          
          
        • Compassion Value: Focus on Customers
          
          • 
            
          • Identify and Exceed Customer Expectations
            
          • Improve the Customer Experience
            
            
            
          • Relationships Value: Act as a Team Player
            
            • 
              
            • Collaborate with Others
              
            • Demonstrate Diversity Awareness
              
            • Learn and Develop
              
              
              
            • Relationships Value: Communicate Effectively
              
              • 
                
              • Influence Others
                
              • Listen Actively
                
              • Speak and Write Clearly
                
                
                
              • Innovation Value: Support Change and Innovation
                
                • 
                  
                • Contribute Innovative Ideas
                  
                • Work Effectively in a Changing Environment
                  
                  
                  
                • Performance Value: Make Fact-Based Decisions
                  
                  • 
                    
                  • Apply Business Knowledge
                    
                  • Use Sound Judgement
                    
                  • Performance Value: Deliver Quality Results
                    
                    
                    
                  • Drive for Results
                    
                    • 
                      
                    • Manage Time Effectively
                      
                    • Produce High-Quality Work
                      
                      
                      
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                      You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
                      Required Qualifications:
                      
                      • 
                        
                      • High school diploma or GED
                        
                      • Certified medical assistant or equivalent experience
                        
                      • CPR certified or willing to obtain certification within 30 days of employment
                        
                      • 5+ years of medical assistant experience in patient care -
                        
                      • Microsoft Office proficiency
                        
                      • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
                        
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                        To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
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                        Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
                        Colorado Residents Only: The hourly range for Colorado residents is $16.00 to $26.88. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
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                        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
                        
                        OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Keywords: UnitedHealth Group, Aurora , Sr Medical Assistant - Littleton, CO, Healthcare , Aurora, Colorado