Medical Assistant Senior - Cardiology Clinic
Company: Children's Hospital Colorado
Location: Aurora
Posted on: June 24, 2022
Job Description:
Why Work at Children's....
Here, it's different. Come join us.
Children's Hospital Colorado has defined and delivered pediatric
healthcare excellence for more than 100 years.
Here, the nation's brightest nurses, physicians, scientists,
researchers, therapists, and care providers are creating the future
of child health. With an optimist's outlook, a trailblazing spirit,
and a celebrated history, we're making new strides every day.
We've been Magnet-designated four times by the American Nurses
Credentialing Center and are consistently recognized among the
nation's top 10 pediatric hospitals by U.S. News & World
Report.
As a national leader in pediatric care, we serve children and
families from all over the nation. Our System of Care includes four
pediatric hospitals, 11 specialty care centers, 1,300+ outreach
clinics and more than 10,000 healthcare professionals representing
the full spectrum of pediatric care specialties.
Here, we know it takes all of us, every role, to deliver the best
possible care to each child and family we treat.
That's why we build our teams toward a foundation of equity in
access, advancement, and opportunity. We know teams of individuals
with different identities and backgrounds can nurture creativity
and innovation. We know we can see, treat, and heal children better
when our team reflects the diversity of our patient population. We
strive to attract and retain diverse talent because we know a truly
inclusive and equitable workforce will help us one day realize our
most basic calling: to heal every child who comes through our
doors.
A career at Children's Colorado will challenge you, inspire you,
and motivate you to make a difference in the life of a child. Here,
it's different.
Additional Information
Department: Cardiology
Hours per week: 40, eligible for benefits
Shift: M-F: four, 10-hour shifts
Job Overview
The Senior Medial Assistant (MA) provides clinical support to
patients and assists care providers with clinical and
administrative support.
Responsibilities
POPULATION SPECIFIC CARE
- a.) Neonate -
- b.) Infancy - > 30 days to 1yr
- c.) Toddlers - > 1yr to 3yrs
- d.) Pre-Schoolers - > 3yrs to 5yrs
- e.) School age - > 5yrs to 13yrs
- f.) Adolescent - > 13yrs to 18yrs
- g.) Adult - > 18yrs to 65yrs.
Essential Functions
An employee in this position may be called upon to do any or all of
the following essential functions. These examples do not include
all of the functions which the employee may be expected to
perform.
- Prepares patients for the health care visit by directing and/or
accompanying them to the examining room; providing examination
gowns and drapes; arranging examining room instruments, supplies,
and equipment. Conducts quality checks.
- Verifies patient information by interviewing patient; reviewing
and/or recording medical history; taking vital signs; confirming
purpose of visit or treatment. Reports areas of concern to next
care provider.
- Supports patient care delivery by assisting health care
providers during examinations; preparing laboratory specimens;
performing basic testing; disposing of contaminated supplies;
cleaning or preparing for sterilization of medical instruments;
administering medications per policy and procedures; telephoning
prescriptions to pharmacies and other duties within scope.
- Anticipates and leads in balancing workloads and MA assignments
and maintaining patient/clinic flow by coordinating with providers
and clinic team.
- Provides phlebotomy and advanced specimen processing (i.e.,
centrifuge, Meditech) when indicated.
- Completes lab test follow up and medical record
documentation.
- Prepares and completes medical record for visit by recording
patient information, treatment, and test results. Assists with
patient "MyChart" enrollment.
- Participates in the standardized education of patients through
written instructions and answering questions as directed by
provider.
- Cross trains to multiple specialties/sub-specialties for front
and back office (where applicable).
- Performs and supports patient reception including performing
check-in and check-out, registration, scheduling and coordinating
patient follow up visits.
- Creates moderately complex patient correspondence (i.e
completes medication administration permission forms, refill
request routing, etc.). Participates in Electronic Medical Record
(EMR) medication management. May need to synthesize or compile data
from multiple areas of medical record to complete forms.
- Independently initiates referrals and insurance
pre-authorizations.
- Provides general office support including phone and fax
management.
- Completes daily, weekly and monthly monitoring of reports and
compliance. E.g. daily charge report, compliance with logs and
checks, and etc.
- Serves as the preceptor for new staff including orientation,
education, skill validation, tracking, assessment and monitoring
progress.
- Ensures supplies are ready by monitoring inventory, stocking
work areas, placing orders and verifying receipt.
- Participates in hospital committees as directed by
leadership.
- Serves as a mentor, expert in clinical area/skill, a safety
coach/specialist, and continuously assists in reviewing and
assessing peers' skill set.
- Maintains safe, secure, and healthy work environment by
following, and enforcing standards and procedures; complying with
legal regulations.
- Maintains patient confidence and protects operations by keeping
patient care information confidential.
- Adheres to professional standards, policies and procedures,
federal, state, and local requirements, and The Joint Commission
standards.
Other Information
COMPETENCIES
- ADAPTABILITY - Maintaining effectiveness when experiencing
major changes in work responsibilities or environment (e.g.,
people, processes, structure, or culture); adjusting effectively to
change by exploring the benefits, trying new approaches, and
collaborating with others to make the change successful.
- APPLIED LEARNING - Assimilating and applying new job-related
information in a timely manner.
- BUILDING PARTNERSHIPS - Developing and leveraging relationships
within and across work groups to achieve results.
- COLLABORATING - Working cooperatively with others to help a
team or work group achieve its goals.
- COMMUNICATION - Conveying information and ideas clearly and
concisely to individuals or groups in an engaging manner that helps
them understand and retain the message; listening actively to
others.
- CUSTOMER ORIENTATION - Placing a high priority on the internal
or external customer's perspective when making decisions and taking
action; implementing service practices that meet the customers' and
own organization's needs.
- DIVERSITY & INCLUSIVITY - Is sensitive to cultural diversity,
race, gender, and other individual differences in the workforce;
recognizes the value of diverse perspectives and experiences and
fosters a work environment reflective of the community at
large.
- DECISION MAKING - Identifying and understanding problems and
opportunities by gathering, analyzing, and interpreting
quantitative and qualitative information; choosing the best course
of action by establishing clear decision criteria, generating and
evaluating alternatives, and making timely decisions; taking action
that is consistent with available facts and constraints and
optimizes probable consequences.
- EMOTIONAL INTELLIGENCE - Establishing and sustaining trusting
relationships by accurately perceiving and interpreting own and
others' emotions and behavior; leveraging insights to effectively
manage own responses so that one's behavior matches one's values
and delivers intended results.
- MANAGING RELATIONSHIPS - Meeting the personal needs of
individuals to build trust, encourage two-way communication, and
strengthen relationships.
- MANAGING WORK - Effectively managing one's time and resources
to ensure that work is completed efficiently.
- PLANNING & ORGANIZING - Establishing an action plan for self
and others to complete work efficiently and on time by setting
priorities, establishing timelines, and leveraging resources.
- RESOLVING CONFLICTS - Helping others deal effectively with an
antagonistic situation to minimize damage to the relationships and
promote shared goals; using appropriate interpersonal methods to
reduce tension or conflict between two or more people and
facilitate agreement.
- STRESS TOLERANCE - Maintaining stable performance under
pressure or opposition (e.g., experiencing time pressure, conflict,
or job ambiguity); handling stress in a manner that is acceptable
to others and to the organization.
- Must have proficient computer skills.
- Must have functional knowledge of medical terminology.
SCOPE AND LEVEL
- Guidelines: Guidelines are generally but not always clearly
applicable, requiring the employee to exercise judgment in
selecting the most pertinent guideline, interpret precedents, adapt
standard practices to differing situations, and recommend
alternative actions in situations without precedent.
- Complexity: Duties assigned are generally complex and may be of
substantial intricacy. Work assignment is performed within an
established framework under general instructions but requires
simultaneous coordination of assigned functions or projects in
various stages of completion.
- Decision Making: Exercises judgment and discretion, and is
responsible for determining the time, place and sequence of the
work performed.
- Communications: Contacts with the public or employees where
explanatory or interpretive information is exchanged, defended, and
gathered and discretion and judgment are required within the
parameters of the job function.
- Supervision Received: Performs work with minimal supervisory
oversight. Under general supervision, the employee receives
assignments and is expected to carry them through to completion
with substantial independence. Work is reviewed for adherence to
instructions, accuracy, completeness, and conformance to standard
practice or precedent. Recurring work clearly covered by guidelines
may or may not be reviewed.
Qualifications
- EDUCATION - High school diploma or equivalent and graduation
from an accredited Medical Assistant program.
- EXPERIENCE - One year in a direct health care role.
- EQUIVALENCY - An Emergency Medical Technician (EMT)
certification may substitute for graduation from a Medical
Assistant program and the Medical Assistant certification.
- CERTIFICATION(S) - BLS for Healthcare Providers / CPR and
certification as a Certified Medical Assistant, Registered Medical
Assistant, National Certified Medical Assistant, Nationally
Registered Certified Medical Assistant, Certified Clinical Medical
Assistant, or State of Colorado Basic Emergency Medical Technician
certification.
Physical Requirements
Ability to Perform Essential Functions of the Job
- Will frequently stand/walk up to 12 hours per day.
- Will frequently use hands while keyboarding and writing.
- Will frequently sit up to 2-4 hours per day while accessing
computer, talking on the telephone, and while attending
meetings.
- Will occasionally lift/force exerted up to 100 pounds.
- Constantly uses sight in performance for daily job duties.
- Constantly uses hearing in performance for daily job
duties.
- Able to assist or assume direct patient care as census directly
permits. Exposure to unsteady or falling patient: In the course of
transferring a patient, may encounter a patient who falls or loses
balance, causing employee to fall and/or bear the full weight of a
patient.
WORK ENVIRONMENT
- Exposure: Exposure to blood/body fluid: Regular/Frequent.
- Exposure: Exposure to heights: Occasional.
- Exposure: Exposure to infectious diseases: Frequent.
- Exposure: Exposure to lung irritations: Occasional.
- Mental and Emotional Requirements: Independent
discretion/decision making.
- Mental and Emotional Requirements: Makes decisions under
pressure.
- Mental and Emotional Requirements: Manages stress
appropriately.
- Mental and Emotional Requirements: Works with others
effectively.
Equal Employment Opportunity
It is our intention that all qualified applicants be given equal
opportunity and that selection decisions be based on job-related
factors. We do not discriminate on the basis of race, color,
religion, national origin, sex, age, disability, or any other
status protected by law or regulation. Be aware that none of the
questions are intended to imply illegal preferences or
discrimination based on non-job-related information.
Salary Information
Annual Salary Range (Based on 40 hours worked per week): $36,693.91
to $55,040.86
Hourly Salary Range: $17.64 to $26.46
Benefits Information
As a Children's Hospital Colorado team member, you will receive a
competitive pay and benefits package designed to take care of your
needs that includes base pay, incentives, paid time off,
medical/dental/vision insurance, company provided life and
disability insurance, 403b employer match (retirement savings), and
a robust wellness program.
Keywords: Children's Hospital Colorado, Aurora , Medical Assistant Senior - Cardiology Clinic, Healthcare , Aurora, Colorado
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