Application Engineer, Mobile Device Management

Company: Denver Health
Location: Denver
Posted on: April 16, 2024

Job Description:

We are recruiting for a Application Engineer, Mobile Device Management to join our team!We are here for life's journey.Where is your life journey taking you?Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:Humanity in action, Triumph in hardship, Transformation in health.DepartmentInformation TechnologyJob Summary

Under minimal supervision the Application Engineer plays a pivotal role in the administration and optimization of our Citrix XenMobile MDM SaaS platform. The expertise of this role is instrumental in ensuring the seamless operation of mobile device management within our healthcare environment while actively participating in improvements and enhancements. Responsibilities include team lead level supervisory role to include resourcing and coordinating team maintenance, projects, inventory and operations.

Essential Functions:

• Citrix XenMobile MDM Expertise: Serve as the primary subject matter expert for Citrix XenMobile MDM SaaS, offering advanced support, configuration, and optimization. (15%)
  
• System Architecture and Design: Design and implement the architecture of the Citrix XenMobile platform to ensure high availability, scalability, and security. (15%)
  
• Platform Optimization: Continuously evaluate and enhance the performance, scalability, and security of the Citrix XenMobile environment, including regular system updates and patches. (10%)
  
• Data Security and Compliance: Collaborate with security teams to implement robust data security measures, encryption, and ensure HIPAA compliance in mobile device management. (10%)
  
• End-User Training: Develop and deliver advanced training sessions for healthcare staff, ensuring the efficient and secure use of mobile devices and applications. (10%)
  
• Integration and Automation: Collaborate with IT teams to integrate Citrix XenMobile with other systems, identify opportunities for automation, and implement process improvements. (10%)
  
• Cross-Functional Collaboration: Work closely with cross-functional teams, including IT, security, compliance, and healthcare providers, to ensure the successful operation of mobile device management within the healthcare environment. (10%)
  
• Policy and Configuration Management: Develop, enforce, and document MDM policies, configurations, and standards, working closely with security and compliance teams to meet regulatory requirements. (5%)
  
• Advanced Troubleshooting: Provide expert-level support for complex technical issues related to Citrix XenMobile, ensuring minimal disruption to healthcare operations and acting as a point of escalation. (5%)
  
• Application Lifecycle Management: Oversee the deployment, updates, and management of healthcare-specific mobile applications, working to streamline the process and maintain compliance. (5%)
  
• Documentation and Knowledge Sharing: Maintain detailed documentation of Citrix XenMobile configurations, best practices, and provide guidance to junior staff members. (5%)
  Education:
  
  • Bachelor's Degree Bachelor's degree in Information Technology or related field preferred, a combination of education and experience will be considered.
    Work Experience:
    
    • 4-6 years Proven experience in designing, implementing, and supporting Citrix XenMobile MDM SaaS platform in healthcare or similarly regulated industries. Required
      Licenses:
      
      
      Knowledge, Skills and Abilities:
      

      • 
        
      • Proven knowledge and experience in designing, implementing, and supporting Citrix XenMobile MDM SaaS platform in healthcare or similarly regulated industries.
        
      • Strong knowledge and understanding of mobile device management, mobile application management, mobile security, and Citrix XenMobile architecture.
        
      • Excellent problem-solving skills and ability to handle complex technical issues.
        
      • Ability to communicate effectively, participate as an active team member, and demonstrated effective collaboration skills.
        ShiftDays (United States of America)Work TypeRegularSalary$95,366.00 - $143,049.00 / yrBenefits
        • Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
        • Free RTD EcoPass (public transportation)
        • On-site employee fitness center and wellness classes
        • Childcare discount programs & exclusive perks on large brands, travel, and more
        • Tuition reimbursement & assistance
        • Education & development opportunities including career pathways and coaching
        • Professional clinical advancement program & shared governance
        • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
        • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employerOur Values
          • Respect
          • Belonging
          • Accountability
          • TransparencyAll job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit:

Keywords: Denver Health, Aurora , Application Engineer, Mobile Device Management, Executive , Denver, Colorado