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Director of Customer Support

Company: VirtualVocations
Location: Aurora
Posted on: February 12, 2024

Job Description:

A company is looking for a Director of Customer Support.

Key Responsibilities:

Inspire and lead a high-performing customer support team
Drive a customer-centric culture, ensuring a positive experience
Identify and implement process improvements for efficiency

Required Qualifications:

Bachelor's degree in business, computer science, or a related field
Proven experience in customer support or customer service management
Experience in the technology/software industry AND hardware industry
Strong leadership and team management skills
Experience in building a B2B2C Support & Service structure in a hardware & software capacity

Keywords: VirtualVocations, Aurora , Director of Customer Support, Executive , Aurora, Colorado

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