Operations Manager (Colorado)

Company: Q Factor
Location: Aurora
Posted on: January 23, 2023

Job Description:

Description:
INDUSTRY
Denver is today's nexus of creativity & technology and INDUSTRY is the place where the magic happens. This unique space holds cornerstone tenants, a multitude of mid-sized users, dozens of sole proprietors and boutique firms. This curated mix of professionals brings a node of productivity and creativity. Like a well-organized art collection, the whole is greater than the sum of the parts and each member of this group works with, inspires and helps each other. We own two properties in Denver, both with the RiNo Art District, as well as a location in Salt Lake City, UT, Detroit, MI, and Bozeman, MT.

About the Role
We are looking for the next great fit to join our kick-ass team and be a doer of all things. We are a small, yet mighty team that represents the INDUSTRY brand throughout the communities of both our INDUSTRY Denver and INDUSTRY RiNo Station locations.
We strive to build relationships with the right management team to ensure INDUSTRY as a brand is being well represented to our tenants, partners, and the general public. We thrive in an environment that engages curious, passionate, and driven individuals to act as INDUSTRY's first impression.

As the face of INDUSTRY we hold an unbridled sense of optimism for what we do and how we interact with our community. We use our passion as inspiration to continue to evolve our expectations of what it means to be hospitable. INDUSTRY combines economic, cultural, and lifestyle pillars to form the modern workspace in Denver's River North (RiNo) neighborhood. Housing more than 150 companies, all sharing nearly 4 acres of office and common space under one roof, the opportunities are endless.

Operations Manager Duties & Responsibilities
Hospitality & Operations
Develop an understanding of the INDUSTRY brand; embodying this representation to engage with the tenants in the building, guests and clients of the tenants and the members of the community
Building contact for logistics and operations involving tenant needs and requests. Ensuring overall tenant and visitor experience within building; fielding all concerns, complaints, and comments and advocating to ownership
Supervises front desk team approving event pricing and email communications
Manage tenant relations from moment of move-in and onboarding through their check out meeting
Implement tenant/building policies & procedures, both streamlining for efficiencies and enforcing among the community
Manage communications to and from 1000 tenants in the building
Assist in managing event rentals/reservations for both properties through Triple Seat, our online Event Management software
Tasking Maintenance and Janitorial to ensure the buildings are always in great working order
Own vendor management for preventative maintenance and beyond
PM22

Requirements:

Operations Manager Experience & Requirements
College Degree preferred
Ideally looking for someone with a background or passion in hospitality
2-3 years in work force
Must be outgoing and customer service oriented
Team oriented, and work well under pressure
Excellent communication skills
Self-motivation and excellent problem-solving skills
Flexible work hours; some nights and weekends
Multitasking expert - this is a front desk facing position, so being able to work while guests and tenants walk up to you is extremely important
Operations Manager Benefits
Benefits include Medical / Dental / Vision
401K
Long- and Short-Term Disability
Life insurance
Pet friendly environment
Family Oriented Culture
Team Building Environment
Exciting and challenging work environment, along with 150 other companies throughout the shared office space
Discounted team rate at our Cafe and Corepower Yoga (both inside the building)
Team lunch and happy hour outings
Opportunity to work among a growing team with multiple properties in the future
Summer / Holiday Flex Hours
Unlimited PTO

PI201704490

Keywords: Q Factor, Aurora , Operations Manager (Colorado), Executive , Aurora, Colorado