Operations Manager (Colorado)
Company: Q Factor
Location: Aurora
Posted on: January 23, 2023
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Job Description:
Description:
INDUSTRY
Denver is today's nexus of creativity & technology and INDUSTRY is
the place where the magic happens. This unique space holds
cornerstone tenants, a multitude of mid-sized users, dozens of sole
proprietors and boutique firms. This curated mix of professionals
brings a node of productivity and creativity. Like a well-organized
art collection, the whole is greater than the sum of the parts and
each member of this group works with, inspires and helps each
other. We own two properties in Denver, both with the RiNo Art
District, as well as a location in Salt Lake City, UT, Detroit, MI,
and Bozeman, MT.
About the Role
We are looking for the next great fit to join our kick-ass team and
be a doer of all things. We are a small, yet mighty team that
represents the INDUSTRY brand throughout the communities of both
our INDUSTRY Denver and INDUSTRY RiNo Station locations.
We strive to build relationships with the right management team to
ensure INDUSTRY as a brand is being well represented to our
tenants, partners, and the general public. We thrive in an
environment that engages curious, passionate, and driven
individuals to act as INDUSTRY's first impression.
As the face of INDUSTRY we hold an unbridled sense of optimism for
what we do and how we interact with our community. We use our
passion as inspiration to continue to evolve our expectations of
what it means to be hospitable. INDUSTRY combines economic,
cultural, and lifestyle pillars to form the modern workspace in
Denver's River North (RiNo) neighborhood. Housing more than 150
companies, all sharing nearly 4 acres of office and common space
under one roof, the opportunities are endless.
Operations Manager Duties & Responsibilities
Hospitality & Operations
Develop an understanding of the INDUSTRY brand; embodying this
representation to engage with the tenants in the building, guests
and clients of the tenants and the members of the community
Building contact for logistics and operations involving tenant
needs and requests. Ensuring overall tenant and visitor experience
within building; fielding all concerns, complaints, and comments
and advocating to ownership
Supervises front desk team approving event pricing and email
communications
Manage tenant relations from moment of move-in and onboarding
through their check out meeting
Implement tenant/building policies & procedures, both streamlining
for efficiencies and enforcing among the community
Manage communications to and from 1000 tenants in the building
Assist in managing event rentals/reservations for both properties
through Triple Seat, our online Event Management software
Tasking Maintenance and Janitorial to ensure the buildings are
always in great working order
Own vendor management for preventative maintenance and beyond
PM22
Requirements:
Operations Manager Experience & Requirements
College Degree preferred
Ideally looking for someone with a background or passion in
hospitality
2-3 years in work force
Must be outgoing and customer service oriented
Team oriented, and work well under pressure
Excellent communication skills
Self-motivation and excellent problem-solving skills
Flexible work hours; some nights and weekends
Multitasking expert - this is a front desk facing position, so
being able to work while guests and tenants walk up to you is
extremely important
Operations Manager Benefits
Benefits include Medical / Dental / Vision
401K
Long- and Short-Term Disability
Life insurance
Pet friendly environment
Family Oriented Culture
Team Building Environment
Exciting and challenging work environment, along with 150 other
companies throughout the shared office space
Discounted team rate at our Cafe and Corepower Yoga (both inside
the building)
Team lunch and happy hour outings
Opportunity to work among a growing team with multiple properties
in the future
Summer / Holiday Flex Hours
Unlimited PTO
PI201704490
Keywords: Q Factor, Aurora , Operations Manager (Colorado), Executive , Aurora, Colorado
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