Assistant Store Manager
Company: Petco
Location: Aurora
Posted on: January 19, 2023
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Job Description:
C ome work at a place where innovation and teamwork come
together to support the most exciting missions in the world! The
Colorado pay range for this position is from $22.00 to $27.00 per
hour. Exact rate of pay will be based on position and experience
level.The Selling Experience Leader (SEL) is the key driver for the
guest experience and leading a selling culture in the store.
Through the lens of Petcos vision of Healthier Pets. Happier
People. Better World. The SEL is the champion and role model for
all relationship building touch points with Petco guests. The SEL
will mentor all store partners in the culture of selling and
engagement to support and drive the customer experience. The SEL
assists the General Manager in developing and managing a
high-performing team that consistently delivers top-line sales
growth while maintaining a focus on the welfare, health, and proper
care of all animals; as well as assists in managing all aspects of
the stores business in accordance with Petco operational standards
and safety procedures.Essential Job Functions:The incumbent must be
able to perform all of the following duties and responsibilities
with or without a reasonable accommodation.- Responsible for
successfully implementing a guest centric culture in the store by
leading in the following areas, as well as all other
projects/duties as assigned.- Provide an outstanding guest
experience with each interaction.- Utilize a deep understanding of
business acumen to measure, analyze and diagnose business trends
and to also utilize critical thinking skills to effectively
implement business improvement plans.- Lead store execution,
training, communication and maintenance of company initiatives,
programs, policies, procedures, safety practices, and promotions.-
Responsible for driving the implementation and execution of
customer-centric programs such as seasonal promotions and sales to
meet and exceed sales targets.- Train, coach, and develop
department level leaders and store partners in all areas and
functions required to run the store efficiently and to Petco
standards, including the effective rollout selling models.- Leads a
never out of stock culture with store partners to ensure
exceptional customer experience for all Omni-channel initiatives
(examples include, but are not limited to: BOPUS, Extended Aisle,
and Repeat Delivery).- Ensure the weekly schedule is written
effectively to maximize operational and selling floor coverage.-
Manage and coach dog training partners in delivering a consistent
services customer experience aligned with our Petco Brand Standards
and Customer Promise.- Promote a positive culture of teamwork by
working alongside the leadership team, establishing priorities, and
providing clear direction.- Demonstrate and support a continuous
improvement and growth mindset.- Demonstrate a keen and genuine
interest in all kinds of animals.- Perform other duties as assigned
and assume responsibility as Leader on Duty to drive selling
engagement. Nature of Supervision: General instruction is provided
by the General Manager on some, but not all tasks to be
performed.Supervisory Responsibility:- The Selling Experience
Leader is directly responsible for the Guest Services and Dog
Training roles in the store.- Partner with the GM to attract, hire,
and retain top talent; participate in new partner and leader
interviews and selection.Work Environment:The majority of job
duties are conducted indoors, although occasional merchandise
stocking, customer carry-outs, and bank deposits will require that
an employee leave the store briefly. Because this position requires
bending, kneeling, moving merchandise (up to 50 pounds, as
necessary) and standing for long periods of time, there may be risk
of injury resulting from failure to follow safety precautions and
procedures. A limited amount of travel will be
required.Contacts:This position has continuous contact with the
general public at the store and at store-related events, and
regular contact and exchange of information with other departments
in the field, Distribution Centers, and at the Support Centers.
Contact outside of PETCO may be required in order to coordinate
merchandise returns, ordering parts, store repairs, coordination of
vaccination clinics, store events, vendor meetings, etc.Petco
Animal Supplies, Inc. is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, age, protected
veteran status, or any other protected classification. The pay
range(s) below are provided in compliance with state specific laws.
Pay ranges may be different in other locations. $19.75 -
$30.75Hourly Exact rate of pay will be based on position and
experience level.
Keywords: Petco, Aurora , Assistant Store Manager, Executive , Aurora, Colorado
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