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Assistant General Manager

Company: Quality Custom Distribution
Location: Aurora
Posted on: June 24, 2022

Job Description:

JOB SUMMARY:
Assists the General Manager in planning, controlling and directing all operational and administrative functions. Assumes facility management responsibility in the absence of the General Manager.

  • This position is located in our QCD Denver Distribution Center in Aurora CO
  • We have approximately 170 associates in a non-union environment.

    ESSENTIAL FUNCTIONS:
    • Under the direction of the General Manager, communicates and coordinates with customers regarding service levels, costs, and other needs to ensure high quality customer service and to enhance QCD/GSF's reputation. (20%)
    • Manages assigned staff, including recruiting and selecting employees, assigning work, providing training and development, evaluating performance, and building a motivated, effective team to ensure that organizational goals for diversity, career development, productivity, performance management and employee involvement are met. (20%)
    • Plans, directs, and organizes all phases of product distribution to ensure adequate, timely, and accurate delivery of quality products to customer stores. (15%)
    • Assists the General Manager in the direction of various financial activities, including budget preparation, business plans, quarterly financial and operations presentations, annual recosting meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives. (15%)
    • Develops and implements distribution center policies and procedures (human resources, administrative, safety, regulatory compliance, etc.) to ensure consistency with company-wide policies and to meet established objectives for customer service, safety, and performance. (10%)
    • Directs and coordinates through subordinate management the allocation of facilities, equipment, and staff to optimize the use of company resources and to meet or exceed established performance, profitability, and safety standards and objectives. (10%)
    • Reviews and analyzes inventory practices and procedures and surplus stock to develop improved inventory control methods. (5%)
    • Directs and implements policies and procedures to ensure better-than-industry average safety. (5%)
    • Performs other related and assigned duties as necessary.
      LEADERSHIP/MANAGEMENT RESPONSIBILITY
      Manage, through subordinate managers, up to 170 employees. Decisions have a significant financial and strategic impact. Manage critical, highly sensitive external relationships.
      PERFORMANCE CATEGORIES
      • Productivity/quality standards: GSF policies, procedures, and standards
      • Productivity/quality standards: KPIs
      • Productivity/quality standards: financial performance
      • Budget
      • Cost containment
      • Employee development
      • Teamwork within the department and across departments
      • Project/assignment standards
      • Customer satisfaction
      • Safety standards and procedures: employees
      • Safety standards and procedures: facility and warehouse equipment

        MINIMUM QUALIFICATIONS: Education and experience equivalent to:
        Education/Certification:Bachelor's degree in business administration from an accredited college or university Experience:7 to 9 or more years of relevant work experience in product distribution plant management
        Knowledge, Skills and Abilities
        Knowledge of (B/basic; J/journey; E/expert):
        • Management concepts and techniques (E)
        • Inventory control concepts and techniques (J)
        • Customer service concepts and techniques (J)
        • Financial planning and analysis (J)
        • General accounting principles and procedures (J)
        • Human resources policies and procedures (J)
        • Restaurant operations (B)
        • Legal environment (B)
        • PC word processing/spreadsheet software (B)Skill and ability to:
          • Negotiate effectively with vendors
          • Analyze and resolve complex problems
          • Manage and motivate employees in a team-based environment
          • Interpret operations anomalies and identify appropriate solution
          • Prepare and deliver presentations to management, customers, regulatory agencies, and other external organizations
          • Develop long-term, high level relationships with customers
          • Communicate and coordinate effectively with internal and external customers verbally and in writing
          • Communicate and coordinate effectively with vendors verbally and in writing
          • Communicate and coordinate effectively with employees verbally and in writing
          • Work effectively in a general business environment, with a focus on high levels of quality and customer service
          • Travel via airplane and drive an automobile
          • Act in accordance with GSF's Values and Creed

Keywords: Quality Custom Distribution, Aurora , Assistant General Manager, Executive , Aurora, Colorado

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