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Unified Communications Engineer II

Company: VirtualVocations
Location: Aurora
Posted on: February 10, 2024

Job Description:

A company is looking for a Unified Communications Engineer II.
Key Responsibilities:

Lead/coordinate new Voice, Chat, SMS, Video infrastructure and application deployments
Provide Tier II support and receive escalations in order to ensure final resolution on reported incidents
Monitor Voice, Chat, SMS, Video infrastructure capacity and performance to ensure continued, uninterrupted operation of systems and applications

Required Qualifications:

A Bachelor's Degree and at least 3-5 years experience as a UC Engineer or similar role (additional experience may be substituted in lieu of a degree)
Fully understand Telecom fundamentals and advanced features
Experience supporting large-scale Telecom implementations and upgrades
Some hands on implementation, administration, maintenance, and optimization experience (e.g. Genesys PureCloud or similar)

Keywords: VirtualVocations, Aurora , Unified Communications Engineer II, Engineering , Aurora, Colorado

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