Lead Quality Assurance Engineer
Posted on: February 14, 2021
The Lead Quality Assurance Engineer is a leadership position
responsible for overseeing day-to-day testing and certification of
software solutions developed LogistiCare as well as conducting
hands on test design, execution and reporting. While a member of
the Quality Assurance Engineering Team reporting to the QA
Engineering Director, the position is also a member of and leader
within a broader agile technical team including developers, product
and project managers.
The role will work closely with the team to confirm the
requirements are fully defined and meet business needs and
participate in the design of technical solutions. The role will
apply proven communication, analytical and problem-solving skills
to test and certify the technical deliverables using a repeatable
SDLC that ensures both quality and efficiency. The ideal candidate
is adept at requirements review (functional completeness,
testability, compatibility, performance/load, reliability,
accessibility, non-functional requirements, etc), test planning,
test case design, test environment management, test data creation,
test execution (both manual and automated for GUI, API, DB and
mobile), defect reporting/management and test results reporting
including metrics. The Engineer will verify that the system under
test meets all requirements (including creating a requirements
traceability matrix) and company standards. The Engineer will
document all test results (audits are possible). The Lead QA
Engineer must anticipate potential program quality/release
problems, escalate as necessary, propose solutions, enact agreed
corrective/mitigating actions and monitor as well we report on
effects/progress. The Lead QA Engineer is a quality engineering
subject matter expert and technical expert who mentors and leads
other software quality assurance team members. The QA Lead will
help implement quality initiatives approved by the QA Director as
well as implement organizational initiatives as set forth by
leadership. The QA Lead must monitor employees to ensure that
employees follow defined standards, troubleshoot issues, resolve
questions regarding usage of QA tools and appropriately apply test
rigors to verify quality deliverables resulting no/few Production
issues and on schedule delivery. The ideal candidate will also have
experience defining target QA metrics, establishing efficient means
to capture source data, review/report resulting metrics, identify
trends and propose improvement initiatives. The Lead QA Engineer
must have effective written and oral communication skills. The QA
Lead ensures all documentation is properly documented and
understood; including, but not limited to, ensuring defect details
including steps to recreate are clearly documented, maintaining the
suite of test cases and clear test results reporting (including
gathering of test metrics). The QA Lead will be required to quickly
understand complex concepts and information as well as educate
others on such concepts to ensure their mutual
understanding.Furthermore, the Engineer will work with developers
to troubleshoot issues and recreate/resolve defects as needed. In
support of all SDLC life cycle phases, the Engineer must work with
customers, trading partners, business analysts, software and
integration developers, project managers and computer operator
technicians. The Engineer will also help maintain test environments
including configuration management, coordinating deploys and
creating test data. The Quality Assurance Engineer must have a
sense of urgency, attention to detail (as well as big picture
view), work well with others, be very organized, ability to
multi-task quality focused, excellent communicator (both written
and verbal), be responsive to all stakeholders, quality driven as
well as operate efficiently and effectively in a dynamic,
fast-paced work environment. ESSENTIAL FUNCTIONS
- Gain an in-depth understanding of both the technical and
functional aspects of the business applications and product
functionality to lead in the development, implementation, and
evaluation of test strategies.
- Analyze documented requirements to ensure accuracy and
completeness as well as testability, compatibility,
performance/load, reliability, accessibility, non-functional
- Lead hands on test execution (both manual and automated) for
GUI (web, client/server, mobile - Android & iOS), API, database,
performance/load, compatibility, usability, accessibility and
- Adhere and ensure compliance with company and quality
- Identify, document and facilitate the
resolution/troubleshooting/recreating of defects.
- Manage test environment including test data creation,
configuration management and deployment coordination.
- Drive quality and lead the implementation of company automated
test frameworks and solutions within assigned agile team as well as
the greater organization.
- Define, manage and meet project schedules; prioritize and work
multiple tasks across multiple projects.
- Define target QA metrics, establish efficient means to capture
source data, review/report resulting metrics, identify trends and
propose improvement initiatives.
- Mentor team members.
- Operate with a sense of urgency and quality driven.
- Work effectively and efficiently with minimal supervision as
well as part of a Team in a fast-paced, dynamic environment
including likely process and technology changes.
- Must be detail oriented yet able to also keep in mind the big
- 8+ years of experience as a hands on quality assurance engineer
using both manual and automated testing methods for GUIs, APIs, DBs
and mobile; including successful team leadership experience.
- Strong understanding of QA methodologies (theory and hands-on),
QA architecture, procedures, tools, documentation and best
- Experienced in independently designing, planning, executing,
documenting and reporting on requirement-based tests including
mentoring more junior team members.
- Management and usage experience with defect tracking,
configuration management, test case management, automated testing
tools and load/performance test tools.
- Excellent time management, organization and communication
(written & oral) skills.
- Additional technical skills required: SQL, test management
tool, load/performance test tools.
- Experience successfully mentoring others, conducting test peer
reviews, task assignment, progress tracking/reporting, quality
advocate, hands on testing, identifying strategic improvement
opportunities, creating a project plan, task breakdown activities,
task estimation and executing tactical plans.
- Advanced experience partnering with IT partners, Business
partners and other Stakeholders to deliver quality products on
- Additional technical skills preferred: Python, Selenium, Test
Rail, gitLab, Python Django, JIRA, Zephyr, Postman, SauceLabs,
.Net, JAVA, JMeter, SmartBear, DataDog.
- Bachelor's degree in computer science or equivalent work
experience or a similar technical degree.
Keywords: LogistiCare, Aurora , Lead Quality Assurance Engineer, Engineering , Aurora, Colorado
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